Bank of America Offers Financial Education Videos for Customers
11/22/2013The bank has partnered with the Khan Academy to launch a new financial education campaign for its customers.
Profile of Zarna Patel
Staff Writer Blog Posts: 43Zarna Patel is a staff writer for InformationWeek's Financial Services brands, which include Bank Systems & Technology, Insurance & Technology and Wall Street & Technology. She received her B.A. in English and journalism from Rutgers University College of Arts and Sciences in Newark. While at Rutgers-Newark, she worked as executive editor for The Observer.
Articles by Zarna Patel
The bank has partnered with the Khan Academy to launch a new financial education campaign for its customers.
Bank of America: Customizing Financial Tools To Customers’ Needs
11/21/2013Banks need to develop more intuitive customer-centric products that allow for personalized experiences.
Survey: Companies Are Planning To Replace BYOD Security Solutions
11/18/2013The majority of respondents have indicated that their companies support BYOD but are concerned about privacy, according to a survey by Zix Corporation and Ponemon Institute.
Survey: Majority Of Customers Feel Undervalued By Banks
11/14/2013A survey by GMC Software Technology shows that customers want multichannel banking that is customizable to their needs and preferences.
Latest PCI Standards To Cut Cardholder Footprint
11/11/2013PCI Council published its latest data security standards last week, with a focus on improving merchant awareness of security issues as they adopt new technologies.
SAS Upgrades Risk And Compliance Solution
11/7/2013The service is designed to help banks better deal with changing regulatory standards.
Old National Bank Makes IT Processes For Digital Banking More Efficient
10/31/2013The bank is pursuing efficiency by using fewer vendors for digital banking products.
U.S. Bank Accepting Military Support Donations
10/31/2013U.S. Bank customers can makes donations to Operation Homefront via ATMs in 25 states.
Banks Need To Target Small Businesses For Online Payment
10/30/2013In the next one to three years, banks plan to support online payment processes for small and medium sized businesses.
PayPal Is The Most Trusted Brand For Mobile Wallets, Says Survey
10/24/2013PayPal tops Google, Apple, Facebook, and Amazon as the most trusted brand for mobile wallets according to a survey by Javelin Strategy and Research.
Survey: Majority of Employees Ready to Break BYOD Policies
10/24/2013A survey by Fortinet, a network security company, found younger employees are often willing to break company policies around personal mobile devices and cloud usage.
HSBC Australia Appoints New Head of Payments and Cash Management
10/10/2013Simon Babbage will focus on delivering global cash and liquidity management services in Australia.
Mitek, Experian Partner on Mobile Account Opening Solution
10/7/2013The solution will combine Mitek's mobile photo bill pay with Experian's fraud prevention platform.
Bank of America Launches Next Gen Banking Centers
10/4/2013The bank announced the opening of five "express banking centers," which specialize in self-service technology.
Innovation At Interop: Tackling Outdated Cultures
10/3/2013Creating a culture that promotes innovation is the key to success, according to a panel of experts who spoke at the CIO Forum at Interop New York.
Monitise Revamps Core Platform For Flexibility
10/2/2013The new platform allows clients to quickly manipulate functionality.
Sun National Offers Mobile Payments to Small Business Customers
9/25/2013The New Jersey-based bank, in conjunction with First Data, expanded its mobile payment solution, Pogo, to small businesses.
Mobile Wallets, Tailored For Credit Unions
9/24/2013Mobile payments technology provider CU Wallets has launched a mobile wallet application for credit unions.
Barclays Gets Into the Mobile Payments Game
9/17/2013Barclays has launched a mobile checkout feature that allows users to make purchases from a mobile web or checkout page, as well as a "buy" feature that allows consumers to purchase from as advertisement via QR code.
SAP Acquires KXEN
9/13/2013SAP plans to extend their offering of predictive analytics on SAP HANA by acquiring KXEN.
Community Banks, Credit Unions Pump Gas and Create Customers
9/5/2013More than 30 banks and credit unions pumped free gas in 38 cities across the country as part of a campaign to tout the benefits of their institutions to consumers.
Jack Henry Launches Expedited EMV Implementation
8/27/2013The program is available to financial institutions and does not require direct project involvement by card brands for the install.
Citi, e-Cycle Partner on Recycling, Charity
8/26/2013The bank collected mobile devices no longer being used from their employees to be recycled, and in turn used the money received to donate to several charities.
D+H Completes Acquisition of Harland Financial Solutions
8/16/2013Davis + Henderson Corporation has acquired Harland Financial Solutions for $1.2 billion.
Asset Quality Biggest Concern for Compliance Auditors
8/14/2013U.S. banks and credit unions report asset quality as the number one focus for regulatory examiners.
New Oracle FLEXCUBE Upgrade Helps with FATCA Compliance
8/13/2013Oracle’s newest release of its FLEXCUBE core banking product includes tools to help with regulatory requirements and launch new delivery channels.
Wolters Kluwer Launches Monitoring Tool for Loan Portfolios
8/6/2013Wolters Kluwer Financial Services rolled out a stand-alone manager tool that monitors loan portfolios in real-time.
Battling The Non-Banks on the Payments Front: Q&A With Wintrust Financial Corp
8/2/2013Illinois-based Wintrust financial is piloting a mobile cash withdrawal service to compete with services offered by the likes of Paypal
Financial Institutions Increase Spending on ERM
7/30/2013Financial Institutions now spend more on risk management compared to 2010, according to a report by Deloitte.
ProfitStars Rolls Out Simplified Online Bill Pay
7/25/2013ProfitStars has released new products from iPaySolutions for one-click bill pay and easier deployment of mobile products and services.
Wintrust Pilots ATM Withdrawal Via Mobile Wallet
7/25/2013Wintrust Financial Corporation is piloting a solution to enable cash withdrawal at Diebold ATMs through Paydiant and FIS mobile wallet.
CFPB Appoints New COO
7/16/2013Sartaj Alag previously headed the Office of Consumer Response at the agency.
New Report: Consumers Say Security No. 1 Concern in Mobile Banking
7/12/2013A new survey by Monitise found that consumers view security as the biggest concern associated with mobile banking, and security is a major factor in choosing a new bank.
SAP Integrates Geo-Spatial Data Into Analytics Platforms
7/9/2013SAP announced today that it will integrate geo-spatial data solutions from Esri into its BusinessObjects, HANA and Mobile Platform offerings.
CSI Adds SAP’s Business Intelligence Tool to Core Offering
7/8/2013CSI’s NuPoint core system will now have SAP’s BusinessObjects Business Intelligence platform embedded, adding analytics and reporting capabilities based on the core’s transactional data.
Jack Henry Releases New E-Banking Compliance service
7/1/2013The Gladiator eBanking Compliance services outline compliance and regulations for financial institutions interested in launching mobile applications.
Parascript Upgrades Document Capture Solutions
6/26/2013The document recognition software company hopes to help banks improve back-office processing.
Most Wanted Mobile Banking Feature: RDC
6/25/2013A new study by ath Power Consulting ranks various features wanted most by mobile banking customers, and remote deposit capture is at the top of the list.
Andera, Intuit Partner on Account Opening Technology
6/24/2013Andera's oFlows solution has been selected as the new account opening technology by Intuit Financial Services.
U.S. Bank Offers Donations Through ATMs for Tornado Victims
6/17/2013U.S. Bank wrapped up a donations drive today for victims of the Oklahoma tornadoes that allowed customers to donate to the American Red Cross directly from U.S. Bank ATMs.
Commonwealth Bank To Launch Online Social Forum
6/14/2013The forum is designed to provide its customers with a personalized online experience.
Bank of America Merrill Lynch Expands Transaction Services in Canada
6/14/2013The bank is creating targeted client teams and product enhancements for its business customers in that country.
U.K. Payments Council Announces New Account Switching Service
6/11/2013The service is designed to make it simpler for consumers to switch bank accounts.
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
Tweet This