Content posted in November 2001
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Spectrum EBP Looks To Attract More Big Banks To Its Payment Network
Spectrum EBP chairman and CEO John Perry discusses how his company is expanding its electronic bill presentment and payment network.
National City Launches Online Investment Service
National City Corp has initiated an Internet service that allows customers to automatically invest set dollar amounts in stocks.
Banks Now More Wary When It Comes To Wireless
Bank investment in wireless technology appears to be leveling out. But for banks that need to focus ROI arguments for wireless, Gomez has identified an interesting trend that may help.
Financial Firms Will Continue To Invest in CRM Despite Economic Slowdown
A TowerGroup study shows banks will continue to drive CRM growth through 2005.
Executive Changes
William Wagstaff appointed vice president, sales and marketing for Rave Computer Association; Steven Benson named senior vice president of business development for ExpertPlan; Alain Bozzi named vice chairman of the Fimat Group.
International Bytes
ABN AMRO installs DataMart, an exposure/risk management and profitability analysis tool produced by ALLTEL; Redecard S/A deploys a CRM application from MicroStrategy Incorporated; Saambou Bank selects a complete banking system from Fincentric Corporation.
North America Bytes
Mellon Financial acquires Unifi Network, a PricewaterhouseCoopers subsidiary; Canadian Imperial Bank of Commerce installs a strategic development platform from Eontec; First Bank of Puerto Rico tests Allink Daily Deposit Builder, a CRM analysis tool created by Harte-Hanks Inc.
Association Update
New conference to examine cyber-security issues; New York Clearing House adds features to its CHIPS payment network; The FX Alliance implements tools from HelioGraph.
Tough Times Ahead For Financial Services Sector
Although the long-term prognosis for the financial services industry remains positive, the industry still has to overcome a number of short-term difficulties resulting from the attacks of September 11, said analysts from Ernst & Young.
Data Privacy Becomes Competitive Issue For Banks
Privacy has become a competitive differentiator for financial institutions, according to Meridien Research report.
Digital Certificate Created To Make European PKI Manageable And Affordable
Digital Signature Trust and EuroSignCard have introduced EuroSignID, a digital certificate initiative within the European Union.
South African Bank installs CRM solution
Standard Bank, the leading South African banking group, has deployed the eFinance suite of customer relationship management (CRM) applications from Siebel Systems.
Executive Changes
Jurgen Marziniak appointed chief executive officer for GSTP AG.
International Bytes
AMP unveils online financial planning and advice service from DirectAdvise Inc.; GFI launches email security testing zone; Arab Banking Corporation-Egypt selects internet-enabled banking system from System Access; Bank of Cyprus chooses Surecomp's IMEX Trade Finance Solution; Neoris and PVA International team up to form Latin America consultancy.
North America Bytes
Few financial firms are calculating profitability at the customer level, according to CorePROFIT study; Citibank's c2it person-to-person payment service drops transaction fee; ALLTEL acquires PMG Systems, a privately held provider of software and professional services; NYCH and EBA form e-commerce payment initiative for the Internet; Correction for First Security State Bank item that ran in 11_02_2001 BS&T eNEWS.
Association/Trade Show Update
The Call Centers & CRM Solutions Conference and Expo to be held in Las Vegas; NACHA pleased with results of Federal Reserve Research on Checks and Electronic Payments; National Defense Industrial Association (NDIA) and E-Gov launch show on managing homeland defense.
Just Thinking
Everyone in the United States right now finds it hard to concentrate on business after what happened on September 11.
Citigroup Expands Software Recycling Program
CitiMortgage goes enterprise-wide with a software reuse program.
Protecting Customer Privacy
Robin Warren, of Bank of America, responds to the privacy regulations contained within the Gramm-Leach-Bliley Act.
A Tale of Two Credit Unions
Delta and Motorola credit unions adapt online banking services to a wireless world.
Another Dot-Com Fizzles Out
Bank of America folds its Loans.com portal back into its main site.
GreenPoint Offers Online Tool
GreenPoint Mortgage introduces a new online loan monitoring tool for the 18,000 mortgage brokers.
Small Banks Move Into Leasing
First Security State Bank knows it needs to get into leasing.
The Paperless Trail
Mortgage lending is getting simpler and faster.
Before The Fall
Continuous Linked Settlement s
promise to alleviate risks associated with large-value FX transactions.
Bank of New York Hit With Outages
25 senior Bank of New York executives troop to the firm's disaster recovery command center for a company-wide exodus from the bank's four downtown locations.
Recovery Plans Prove Effective In Disaster
Thanks to disaster recovery plans, banks that have foreign exchange and trade finance operations in the WTC suffered almost no loss of data or interruptions in service.
Risk Management Key To Foiling Terrorist Plots
Questions persist about whether routine efforts to recognize and communicate potential warning signs could have averted disaster.
BITS Releases Guidelines For Outsourcing IT Services
BITS, the technology group for the Financial Services Roundtable, has endorsed industry guidelines for selecting and managing information technology (IT) service provider relationships.
IMLA-FATA Will Change The Way Banks Deal With Customers And The Government
BS&T's brief summary of the key provisions in the new International Money Laundering Abatement and Financial Anti-Terrorism Act of 2001.
Economic Slowdown Sparks Restructuring At LabMorgan
LabMorgan, the e-finance engine for J.P. Morgan Chase, has refocused its mission towards that of championing internal improvements within the bank.
SafeWWW Hopes to Trump Smart Cards When It Comes To Authentication
SafeWWW ties authentication to the machine rather than to the person, thereby eliminating the need for identification cards.
Bank-Sponsored Bill Payment Pays Off
While the majority of consumers may not be flocking to their banks' bill payment offerings, these services do help banks satisfy and retain their most profitable customers.
Executive Changes
Gary Pzegeo appointed vice president at Gannett Welsh & Kotler Inc.; Chris McCarthy named vice president key account sales at ExpertPlan; Steven Laskowski joins GuardedNet as vice president of worldwide sales; Colleen Carlsted appointed executive vice president of Bridge Bank of Silicon Valley; David Clark named head of business development for e-portals.
International Bytes
Banco de Bogota signs software and service renewal agreement with ALLTEL; Gornosl_ski Bank Gospodarczy selects integrated banking package from Sanchez Computer Associates; Credit Agricole Indosuez Gulf launches standalone e-banking solution from Fontis pcBanking; Dexia Banque Internationale a Luxembourg unveils FX and CLS solutions package from Fundtech Ltd.; Commerzbank chooses network storage solution from Quantum Corporation.
North America Bytes
GMAC Bank inks co-branded Web site deal with Ameritrade; First Security State Bank selects branch automation solution from National Source One; ABM AMRO and BillingZone sell electronic invoice services to Eastman Kodak Company; JP Morgan Institutional Trust Services launches Data Consolidator, a secure online service that aggregates and consolidates account data; CIBC World Markets licenses a volatility dispersion strategy analyzer from EGAR Technology.
Association/Trade Show Update
AIIM unveils its conference and exposition plans for 2002; Financial Fusion, SWIFT and Sun Microsystems to hold seminar on FIX; NACHA calls for submissions from ACH network participants for the 2nd Annual ACH Quality Awards.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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