Latest Content tagged with Channels
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Smarter Merchant Acquiring in the Era of Global e-Commerce
Savvy acquiring banks will invest in offering value-added services that can be deployed in e-commerce environments cost-effectively and quickly.
Staying Strategic with Third Party Risk
Banks have an opportunity to not only specify and assess controls, but also inspire a strategic and robust approach to risk management.
4 Hot Mobile Banking Security Developments
Integrated biometrics and specialized mobile banking apps are working in tandem to bring two major benefits to financial institutions and their customers.
2015 Lending Outlook
Industry insiders are bullish on lending growth but say banks need to make significant customer experience investments to compete with alternative lenders.
2015 Banking Regulatory Outlook
Industry experts weigh in on the most important and likely regulatory developments that will affect banks through 2015.
How Fraud & Cyber Security Will Evolve in 2015
Banks need to implement new security measures and tactics, and fraudsters are sure to respond by changing their operations.
Plan Ahead for Financial Institution Fraud Management in 2015
Fraud trends that banks need to be prepared for this year.
Bank Systems & Technology’s Top 10 Articles of 2014
Workforce challenges, new competition, and the emerging digital banking paradigm were the big banking stories in 2014. Here’s what BS&T’s community was reading this year.
4 Banking Trends That Became Clear in 2014
Four trends in banking technology that crystallized over the last year.
2015 Forecast: Fintech Vendor Market Trends
Every quarter, investment bank Berkery Noyes compiles an analysis fintech M&A trends. Berkery's managing director John Guzzo shares his insights on trends to look out for in the fintech market next year.
5 Things to Expect in Mobile Payments in 2015
Mobile payments has new momentum going into 2015. What's next?
Amdocs' Mobile Wallet Takes Aim at Unbanked
Amdocs is partnering with the State Bank of India to bring mobile banking capabilities to the country's millions of unbanked.
Voice Biometrics Improve Transaction Monitoring Fraud Detection
Why voice biometrics should be a part of your fraud prevention strategy in the call center.
Top 5 Enterprise Applications Trends Of 2014
Here's a yearend toast to the top headlines in cloud, mobile, integrated marketing, embedded analytics, and software license management in 2014.
Getting Started on the Branch Transformation Journey
Celent research shows that banks plan on modest changes to their branches as they focus on mobile.
Using Code Halos to Transform Traditional Segmentation Philosophies
By applying Code Halo thinking to anticipate customer preferences, banks can create personalized interactions to increase cross-selling and reduce customer churn.
Kaspersky: Mobile & Bitcoin Attacks Increase, Online Threats Down
Kaspersky Lab’s third quarter threat report found that online banking attacks fell last quarter, but mobile banking and Bitcoins are being targeted more.
How Mobile Is Reshaping the Holiday Shopping Season
Data from PayPal shows that mobile is changing when and where consumers shop for the holidays.
BS&T's Elite 8 2013: Where Are They Now?
Bank Systems & Technology's 2013 Elite 8 honorees are seeking ways to expand mobile capabilities, modernize infrastructure, and develop data-focused cultures.
Iswaraan Suppiah Enables CIMB’s Growth Across ASEAN
How Iswaraan Suppiah has laid the technology foundation for CIMB to become the first pan-ASEAN bank.
How Wells Fargo Is Improving Employees’ Experience – And Productivity
Sharon Murphy, who runs Team Member Infrastructure Services at Wells Fargo, is leveraging consumerization to make employees more productive.
How BECU’s IT Strategy Has Enabled Huge Business Growth
Under Butch Leonardson's leadership, BECU's IT organization has helped the credit union quadruple its assets.
BBVA Compass: On the Path to Digital Transformation
Gabriel Sαnchez Iniesta helps usher BBVA Compass into the future of banking.
Great CIOs Know Innovation Is About Making Banking Better
Bank Systems & Technology’s 2014 Elite 8 executives are playing critical roles in helping their organizations create cultures of innovation.
InformationWeek's IT Chief Of The Year: Bank Of America's Cathy Bessant
Bessant leads BofA's 100,000-person technology and operations group as the bank scraps back from financial and regulatory disaster. Her formula: steady, reliable performance over glitz.
Taking Mobile Mainstream
A new Forrester report examines the current state of mobile banking.
Digital Signage & Interactive Technology in the Branch of the Future
By and large, banking in the US hasn't changed significantly in over 70 years.
30% of Smartphone Owners Want to Use Mobile Payments Over the Holidays
Smartphone owners are looking to use ApplePay and Google Wallet, but don’t know where they can.
For Banks, Business Needs to Get Personal
Research from Cisco suggests that customers are seeking more personalized service from their bank delivered through any channel on demand, and are willing to switch for it.
4 Key Trends From the Citi Mobile Challenge
Presenters at the Citi Mobile Challenge demo day demonstrated how mobile is changing financial services.
How to Win the Digital Banking War
Customers think in terms of solutions, not products.
SAP, Samsung Parter on Mobile, Wearable Technology
The partnership will include a foray into payments as well as mobile banking solutions.
What’s Next for NFC Payments
ApplePay helped open the door for NFC mobile payments, but other players will have a say in how the market develops.
Bank of China Opens 'Smart Branch'
The bank and its technology partner IBM said the branch is designed to enhance the customer experience.
Why Do Consumers Leave Banks?
A new survey from TD Bank examines consumer attitudes towards financial services.
Digital Channels: Windows to Financial Institution’s Soul
It might be time to clean those windows and improve the view.
Regulation & Changing Customer Expectations in Treasury Services
How regulation and the retail banking experience are driving innovation in treasury services.
What the MCX Hack Means for Mobile Payments
Just what mobile payments needed: a data breach.
FDIC: Percentage of US Unbanked Households Decreasing
Prepaid cards are growing quickly in popularity among the unbanked.
When a Human Voice Is What Your Customers Must Hear
Three cases when a text alert or email just won't cut it.
Making Rewards Count: Turning Data Into Profit
Four steps to improving loyalty programs through data and analytics.
U.S. Bank Launches New Mobile App for Corporate Card Clients
The app provides on-the-go access to account details and will include fraud alerts and payments capabilities.
Building Loyalty Through Mobile Experiences
How to turn customer feedback into a better mobile experience.
MasterCard Opens New Innovation Hub in New York City
MasterCard’s new innovation lab will house teams working on cyber security, mobile payments, and the Internet of Things.
Mobile Banking Divergence: Where True Adoption Begins
How to optimize mobile apps to attract today's tech-savvy customers.
Apple Pay to Launch With 500 More Bank Partners
The mobile payments service will officially become available on Monday.
European Banks Dominate Efma Accenture Innovation Awards
European banks, led by Poland’s mBank, earned most of the annual awards for banking innovation in marketing and distribution presented by Accenture and Efma.
Banks Need to Move at the Speed of Innovation
How banks can build an innovation strategy to keep up with the pace of changing customer expectations.
Report: Most Credit Card Customers Still Don’t Understand Key Terms
Banks could be at risk of fines by the CFPB as a recent study shows branch and call center reps are failing to meet regulatory requirements.
Anatomy of an Advanced Persistent Threat Attack
What can banks learn from recent APT attacks on the retail industry?
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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