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Survey: Mobile Customers More Likely to Recommend Their Banks
A new survey by FICO finds that mobile banking users skew heavily toward younger customers but are also more satisfied with their banks.
Banks Need to Consider Wearable Technology Now
A report from Javelin recommends that financial institutions start looking now into how they can implement wearable technology.
Is Wire Transfer Versioning Protecting Your Wires?
Logging data for every change made to a wire transfer can enhance banks' ability to find fraudulent transactions.
U.S. Bank Pilots Mobile Photo App for Card Applications
The bank is testing the service for its Minnesota Twins-branded cards.
Webster Bank Targets Dissatisfied Customers for Retention, Cross-Selling
How one institution is seeking out dissatisfied customers to serve their individual needs and improve their relationship with the bank.
Compliance Training Goes From Mindless to Competitive With Game Mechanics
True Office is helping big banks gamify compliance training for better engagement and understanding.
Why Other Industries May Gun for Banks
Why nontraditional financial services providers are gaining a foothold in banking, and why banks might look to partner with them.
Using Analytics for Better Reporting
The Bank of North Carolina uses a SAS analytics solution to forecast and trend data from wide-ranging reporting requests.
Q&A: BankMobile’s Luvleen Sidhu on Connecting With Gen Y Customers
Luvleen Sidhu, chief strategy officer of BankMobile, a division of Customers Bank with a mobile banking platform targeted at millennials, talks about some keys to attracting Gen Y consumers.
Unshackle Your Big Data
How new data storage tools and methods combined with analytics can deliver a competitive advantage in financial services.
How to Achieve Omnichannel Success
Some key considerations for banks looking to develop and execute on an omnichannel strategy.
USAA Enlists Watson to Enhance Digital Capabilities
The IBM supercomputer will help to answer questions from USAA members.
Data Security: Consumers Trust Banks Over Retailers
A new ACI and Aite Group survey found that the majority of consumers trust banks more than retailers to keep their data private and secure.
NY Seeks Bitcoin Exchange Regulations
Proposal would require state's digital currency dealers to follow strict anti-money-laundering and consumer protection rules.
Digital Wallets: High Awareness, Low Adoption
While an overwhelming majority of consumers are aware of mobile wallets, few use them for everyday transactions, a new survey finds.
It’s Time for Mobile Banking to Grow Up: How to Decouple From Online
The initial step towards a mobile-first strategy has to be cutting the mobile channel loose from online banking.
Prepaid Card Costs Rising
A new report from CardHub also finds that prepaid cards are rising in popularity.
Surviving & Thriving in the Current Risk Management & Regulatory Environment
How financial institutions can leverage compliance initiatives to improve their business with a 360-degree view of the customer.
Real-Time Payments: Imagination Realized, Commerce Evolved
Why the move to real-time payments may happen sooner than you think.
3 Technology Gaps Facing Financial Institutions
Effectively addressing these three shortcomings will lead to more efficient and better controlled processes, significant cost savings, and better analytics,
Creating a Client-Driven FATCA Program
Financial institutions are earnestly undertaking the work necessary to comply with the Foreign Account Tax Compliance Act (FATCA), but are they focused on the right steps?
M&A Activity Down in Financial Technology Sector
The number of deals and overall value fell during the first half of 2014.
Top 3 Security Threats for Banks – And How to Address Them
How can banks mitigate their biggest security risks in a rapidly changing fraud landscape?
Data Aggregation: Why Some Banks Succeed & Others Fail
Some banks are improving in data aggregation and management. Here are three ways they're doing it.
Stress Testing: From Regulatory Burden to Catalyst for Business Transformation
Stress tests are not just a check-the-box exercise.
How to Master the Branch-to-Online Platform Transformation
How data and analytics can help banks as they look to build the branch of the future.
Identity Management Will Get a Mobile Makeover by 2017
In the first of a two-part series, we explore how mobile will change user authentication and risk management in financial services.
What Is the Business Value of Social Networking?
The first step any organization should take is an assessment of where social networking could help existing businesses and where staffs are already employing it.
The Benefits of Automating Data Management Tasks
How one bank is saving time and labor costs by automating data entry and migration between different IT systems.
Where in the World Should Banks Store Their Data?
Deciding where to house and how to move data involves understanding the relevant legal regimes and the application of risk analysis.
Apple, IBM Will Woo Enterprises: Mobile Bombshell
The two former rivals join forces to sell enterprises on iOS hardware and business apps backed by IBM services. Can the duo dominate the enterprise mobile market?
5 Best-Practices for Bringing Big Data to Banking
If there is one thing banks do not lack, it is data.
ISO 20022: If It’s Not Broke, Fix It?
How the new ISO 20022 will change the business-to-business payments landscape.
The Devil Is in the Data
Data must be a key priority when embarking upon transformation initiatives.
3 Non-Bank Payment Players to Watch
Banks are always at risk of being disintermediated in the payments space; here are some potential disruptors to keep an eye on.
Fraud Detection & the Customer Experience Continuum
The key to fraud prevention lies not in the ability to detect, but in its ability to analyze.
Cause & Effect: If Banks Build It, Will Customers Come?
Banks that provide or build out advanced functions will encourage customers to adopt an increasing number of new tools, leading to higher profits in the long term.
5 Myths About Bank IT Security
Banks have to change the way they think about security in the face of more varied and sophisticated threats. Here's five places to start.
Are Mobile Payment Apps a Boon for Both Customers & Fraudsters?
How fraudsters can take advantage of mobile transactions, and how banks can mitigate that risk.
Wells Fargo CDO Charles Thomas Talks Data & Diplomacy
Thomas took over as chief data officer for Wells Fargo in March, after serving in the same capacity at USAA.
Redefining the US Payment System
How EMV, smartphones, and tokenization are changing the customer experience.
Setting the Stage for Growth of Holistic Payment Programs
Banks can help corporate customers create holistic e-payment programs that gain management support and buy-in from accounts payable, procurement, and finance.
How Banks Can Overcome the Challenge of Data Overload
Banks must master the use of unstructured data if they want to seize competitive advantage, enjoy productivity gains, and improve customer service.
Isis Flees Brand Tainted by Terror
There's no such thing as bad publicity, unless the publicity is really bad. Just ask the mobile payments service formerly known as Isis.
State Governments & the Future of Cyber Security Regulation
With Washington deadlocked by partisanship, it's falling to states to inspect banks' cyber security practices, and that could mean trouble for some small institutions.
Detours on the Road to Digital Banking
Digital capabilities are being embraced as the key to future growth. But skills and accountabiliy gaps impede many firms, McKinsey research reveals.
The Challenges & Opportunities in Electronic Payments Fraud
How banks can take a proactive approach to fraud prevention with systems integration and layered fraud monitoring.
Making the Case for Small-Business Mobile: Easier Than You Think
Small-business mobile users typically pay for multiple bank products -- representing a revenue stream financial institutions can't afford to lose.
Eastern Bank Pursues Culture of Innovation
The Boston-based community bank has launched an innovation lab to create and sell new products.
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