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The Disparity Between Large And Small Bank Internet Offerings Grows
Small bank Internet services are losing ground to those provided by larger financial institutions, according to a Microbanker study.
North American Corporations Seek New Services From E-Banking Sites.
Although adoption of e-banking slowed among U.S. and Canadian corporations, businesses continue to seek increased functionality from the sites, according to Greenwich Associates.
One Week Before Showtime, SWIFT Pulls the Plug On Sibos
One week before the largest conference in banking and back-office technology was to begin, SWIFT, citing security concerns, says no go.
AmSouth Bank To Launch EBPP Initiative
AmSouth Bank plans to allow its commercial clients to electronically present bills to their consumer customers.
Executive Changes
Jeffrey D. Schor joins J.P. Morgan Chase as national sales manager for its I-Solutions business; Ramon de Oliveira elected to SunGard's Board of Directors; Simon Tizard appointed commercial director for BITA Plus Consultants; Leonie Alsop named head of global marketing for Tamesis.
International Bytes
Deutsche Bank and Wall Street Systems launch the Settlement & Operations Clearing exchange (SOCX); Suncorp Metway unveils new online banking system from Corillian Corp.; DGZ-DekaBank enhances its e-services using open analytical CRM software products from DataDistilleries; Danske Bank installs Syntegra's ITS voice trading technology; IntesaBci chooses mpct's CLS Server to power its continuous linked settlement services.
North America Bytes
KeyCorp and Yodlee introduce Complete Picture aggregation service; The Bank of the West utilizes online network vulnerability scanning service from Qualys Inc.; Sovereign Bank enters into a strategic partnership with InsureZone; J.P. Morgan Chase creates Chase Workplace Financial Services Gateway using technology from Dimension Data; ALLTEL unveils Mortgage PhD, a Web-based clearinghouse of information and services designed for the mortgage industry.
Trade Show/Association Update
NACHA creates new e-check application; 2001 XML on Wall Street announces speakers; CARTES 2001 Congress, a show devoted to smart cards, to take place in Paris.
Cross Selling Starts With The CRM System
Financial institutions seek CRM solutions that build enterprise-wide front-office sales systems.
Rules of Attraction
"They can serve you a mean espresso and let you know about financial products."
ING Fast Tracks Sales Integration
Several megabanks are racing to build converged and integrated financial institutions in the hopes of attaining economies of scale and economies of scope.
Cross Selling In The Spotlight: A Technology About To Be Born
Imagine financial institutions entwined with its customers that product offerings seem more like partnership arrangements.
LETTERS
I am surprised someone in the banking journalism field was confused about ATM fees.
Just Thinking
Then came September 11, 2001.
Outsourcing Currency Processing Makes Cents
It takes money to make money.
SunTrust Puts 40,000 Monthly Statements on Web
SunTrust Banks slash monthly printing and mailing costs with new technology.
With CEO, Wells Fargo Vies for High-Value Client Dominance
About one-fifth of its Wells Fargo's earnings are generated by 40,000 clients.
Executive Q+A
LabMorgan is the "e-transformation" unit of J.P. Morgan Chase.
Banks Choose Mitek Check Solution
Check imaging is now making inroads at community banks.
A Net Gain
Pacific Continental Bank makes the move to browser-based imaging and discovers new revenue stream.
Return Item Imaging Boosts Efficiency At Union Planters
Union Planters goes live with new image-based returns system.
Going With The Flow
Automating manual tasks is performed by improved workflow software
Getting to Know You
Integrated CRM technology assures banks attract and retain only the most profitable customers.
CIBC Extends Speech Recognition to Bill Payment
CIBC's 2.5 million telephone banking customers can register merchants for bill payment any phone, anywhere, anytime.
EDS To Manage Canada's Savings Bond Program
Bank of Canada outsources business operations needed to support its Canada Savings Bonds.
Banks Anticipate Big Savings From Visa Check Service
Five banks test Visa U.S.A.'s electronic check clearing service.P
Korean Bank Rolls Out Online Service
Hanvit Bank decides to implement account aggregation service from 724 Solutions.
World Briefs
Royal Bank of Scotland implements Livelink.
Bank of America Joins Yodlee Parade
Bank of America launches online aggregation service: response to customer demands to simplify financial lives.
Bank Bytes
Provident Bank selects Aurum Technology to provide image-based item processing and back-office support services.
Bank of America Exits Star POS Network
Bank of America will not continue participation in the Star network.
Banks Jumping Aboard ECP Wagon, Proponents Say
ECPs and volume of items being processed grows.
EUROPEAN BANKS NOT IMMUNE TO TERRORIST DISRUPTIONS
The potentially huge economic and social impact of the war on terrorism declared by global leaders extends well beyond U.S. borders, according to a report by GartnerGroup.
TERROR ATTACKS STING BANK OF NEW YORK EARNINGS
Bank of New York anticipates that earnings for the third quarter of 2001 will be negatively impacted by $125 million, or 17 cents per share, as a direct result of the World Trade Center disaster.
OFX EXCHANGE ADDS MEMBERS
Bank of America, Citigroup, E*TRADE, TD Waterhouse and Corillian will help chart the future of Open Financial Exchange (OFX) as members of the Open Financial Exchange Consortium.
INSTANT MESSAGING BECOMES VISIBLE FOR BANKS
New technology allows financial institutions to track and store instant messages sent between employees and clients.
CANADIAN BANKS PUSH U.S. EXPANSION THROUGH RETAIL CHAINS
The first installment of Gomez Inc.'s monthly banking analysis column focuses on Canadian banks pursuing U.S. expansion by partnering with Wal-Mart and other large domestic retailers.
EXECUTIVE CHANGES
ING Capital Advisors promotes Michael Campbell to managing partner; Martin Davis appointed executive vice president, International, for Corillian Corporation; Mike Hart names relationship manager, Asset Management for bfinance; James L. Sullivan elected to Board of Directors for SS&C Technologies.
INTERNATIONAL BYTES
Fortis Bank N.V. licenses a money transfer system from Intranet Incorporated; Royal Bank of Trinidad and Tobago enters product renewal agreement with ALLTEL; The Brazilian Federation of Private Banks taps Recall Corporation for recalculation project; Polish economic students to learn about banking using application package donated by Sanchez Computer Associates.
NORTH AMERICA BYTES
Spectrum EBP signs agreement with Billserv Incorporated; SunTrust Banks licenses platform technology from Corillian Corporation; National Bank of Canada inks deal with Basis 100 for mortgage automation package; United California Bank launches new Web site using NOVO technology.
TRADE SHOW/ASSOCIATION UPDATE
America's Community Bankers enters educational agreement with the Risk Management Association; S1 Corporation reschedules its Customer Forum 2001 event; NACHA unveils dates for future shows.
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