Content tagged with Channels posted in November 2011
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Citibank Searches for the Ultimate Customer Experience
Tracey Weber, Citibank's head of Internet and mobile banking for North America consumer banking, says the look and feel of Citi's new online banking website are just as important as its underlying functionality.
Seizing the Mobile Banking Opportunity
To harness its full potential, banks must look at mobile banking as a channel in and of itself rather than as an extension of online banking, according to InfoSys's Kiran Kalmadi and Raghavendra Shenoy.
Mobile Shopping Booms on Black Friday
PayPal reports that it saw a six-fold increase in global mobile payment volume on Black Friday 2011 compared to the previous year.
Inside the Citibank.com Redesign
Citibank recently reintroduced its online banking website with a brand-new look, feel and set of functionalities. Here's a closer look at the new citibank.com.
Regions Financial Works to Meet Users' Expectations for Online Banking
To ensure that its e-banking offerings perform as expected, Regions Financial Corp. taps Compuware's user experience testing solution.
Mobile RDC Expected to Grow Greatly in 2012
A Celent report predicts that multiple initiatives will be announced in the coming months.
Yodlee and Open Solutions Bring PFM to Credit Unions and Community Banks
The two companies have partnered to integrate Yodlee personal finance management tools with the Open Solutions DNAweb online banking platform.
Banks Still Building Business Case for Mobile Banking
A recent Forrester report reveals that banks still have high expectations of the mobile channel despite admitting to a somewhat hasty start with it.
Report Says JPMorgan Chase Offers Best Mobile Banking Solution
Javelin's 2011 Mobile Banking Financial Institution Scorecard also says that since the tablet will be soon be a game-changer, banks must ramp up their tablet-specific offerings.
Social Media "Not Just a Shiny Tool" at Wells Fargo
The bank is piloting a variety of internal social networking technologies and emphasizing business-use-cases.
Between Rocks and Hard Places: The Revenue Dilemma Facing Banks
Banks' sources of revenue have changed, and they have to shift from an environment dominated by products, transactions, departments and short-term profit, to one driven by customers, customer experience, enterprise-level information, and delivering value-added information through integrated channels.
Banks Lagging Behind in Social Media Strategy
A survey released by a U.K. communications consultancy indicates that banks place higher importance on traditional media.
ABIL Could be the iPad of ATMs
The sleekly designed ABIL ATM from Madrid, Spain-based BBVA, recently on display at MoMA in New York, is beginning to change the way customers experience ATMs.
Bank of America Merrill Lynch Adds New Online Corporate Banking Apps
The bank introduced three new applications to boost its global treasury management and online banking platform, CashPro Online.
Huntington Rolls Out iPad App
The announcement is part of the bank's efforts to be more digitally accessible.
SaveUp Flips Traditional Banking Rewards Model
The new savings rewards program is partnering with financial institutions such as Bank of the West to offer consumers incentives for reducing debt and increasing assets.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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