Bank Systems & Technology is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


11:09 AM
Connect Directly

Fiserv and TOPS Software Make Payment Processing Easier for Property Managers

The two companies have partnered to help automate payments exceptions during payments processing for property managers.

Fiserv is partnering with TOPS Software, a property management software provider, to make payments processing more simple and efficient for property managers, the financial services solutions provider said in a statement today. The partnership will allow property managers to automatically resolve payments exceptions during payment processing by integrating data between Fiserv's RemitStream Exception Handling property management solution and TOPS's Condo/HOA management software, the statement explained.

The two companies worked together to create a specific file that loads into Fiserv's processing system that can be used to create files for accepting and stopping payments, as well as name and address searches, during payment processing. The statement said that this will help property managers by reducing the number of exceptions that need to be resolved manually. Fiserv clients who use TOPS Professional accounting software will have this file automatically available in their software.

"For many of our property management and HOA clients, payments with missing or wrong information continue to be a costly and time-consuming issue," Jim Salin, executive vice president and business development manager for Pacific Western Bank, said in the statement. "Automated exception processing is a huge benefit to our clients. The partnership between Fiserv and TOPS is important to our clients because it helps automate many of the decisions about exception items handled by our clients' employees."

Jonathan Camhi has been an associate editor with Bank Systems & Technology since 2012. He previously worked as a freelance journalist in New York City covering politics, health and immigration, and has a master's degree from the City University of New York's Graduate School ... View Full Bio

Register for Bank Systems & Technology Newsletters
Bank Systems & Technology Radio
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.