North America Bytes

JPMorgan Chase Bank converts to the Corillian Voyager Internet banking platform; First Financial Bancorp and First National Bank of Southwestern Ohio use BISYS to support their entry into the mutual fund industry; Union Bank of California selects EEI's Integration Suite to support its OFX platform.

JPMorgan Chase Bank has successfully converted to the Corillian Voyager Internet banking platform and launched its next-generation online banking service to all new and existing online banking customers.

Corillian's Voyager platform, running on Microsoft Windows 2000 Advanced Server, allowed Chase to successfully migrate all existing functionality and offers enhanced functionality and services to Chase's growing number of retail and small business online banking customers. Chase customers will continue to have real-time, customizable access to most of their financial accounts to check balances, transfer money--now including wiring money to any U.S. bank accounts--and pay bills anytime and anywhere the customer has Internet access.

Chase also leveraged the Corillian Voyager platform to maintain the additional features such as Direct Deposit of Payroll and Federal Tax payments that existed for their small business customers.

"We have received very positive feedback from our consumer and small business customers on the greatly enhanced Chase Online customer experience," said Yawar Shah, eBusiness executive for Chase's retail business. "Customers prefer the cleaner site design, easier navigation and the new features and services available through Chase Online."

"Upgrading our online banking service with Corillian's Voyager platform and the Microsoft Windows 2000 Advanced Server has improved our overall system performance," explains Charles Costa, Chase's retail CIO and head of technology and operations. "It has given Chase Online increased capacity and reliability in addition to providing system scalability."

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First Financial Bancorp and its lead affiliate, First National Bank of Southwestern Ohio, will use BISYS to support their entry into the mutual fund industry.

BISYS will support The Legacy Funds, the bank's three new proprietary mutual fund portfolios representing approximately $650 million in assets, with a comprehensive suite of outsourcing solutions, including fund administration, accounting, transfer agency, and distribution services.

The multi-year contract also includes BISYS' Regulatory Services, which were instrumental in establishing First Financial Capital Advisors, the firm's registered investment advisor subsidiary. BISYS' Education Services also were contracted to provide the pre-licensing training required to obtain NASD registrations for First Financial Capital Advisors' financial services representatives.

"By expanding our products and services to include mutual funds we strategically position all of our affiliates to more effectively respond to our customers' long-term and evolving financial needs," Mark W. Immelt, senior vice president with First Financial Bancorp and president of First Financial Capital Advisors. "Recognizing that the mutual fund segment of the financial services industry is new territory for our organization, we enlisted BISYS, a proven industry leader, to facilitate our entry into this market and to support our ongoing growth goals. BISYS' expertise and sophisticated outsourcing solutions have been vital to our progress and have proactively supported the entire process, from establishing our investment advisor subsidiary and registering our mutual fund products, to assisting with the marketing and launch of The Legacy Funds."

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Union Bank of California has selected EEI's Integration Suite, EnterpriseFTX, to support its OFX platform.

The Bank will be using EEI's software to support online banking services for clients using personal financial management (PFM) software, including Intuit's Quicken & QuickBooks and Microsoft's Money.

"By using EEI's EnterpriseFTX software, we will be able to deliver online banking services to our clients using PFM software more cost effectively," said Jeanette Bennett, executive vice president for Union Bank of California. "The decision to acquire EEI's software will enable us to continue to meet our customers' diverse financial needs while managing the bottom line."

During the extensive selection process UBOC evaluated many leading software vendors. EEI was selected due to its outstanding track record, leading customer base, superior technology, and rapid integration capability.