Red Cross Deploys BNY Mellon's Billing Software

Relief organization integrating paper and electronic processing.

BNY Mellon Treasury Services today announced the deployment of a bill presentment and processing solution used by the American Red Cross to bill hospitals and other health care providers for Red Cross services in connection with the provision of blood products. Developed by BNY Mellon’s ClearTran operation in West Paterson, N.J., the solution provides Red Cross customers with both electronic bill presentment and payment and paper-based billing alternatives, and is seamlessly integrated with the Red Cross treasury operations platform.

“The American Red Cross is the largest single supplier of blood and blood products in the United States, collecting and processing more than 40 percent of the nation’s blood supply,” said Tim Grouge, vice president, Shared Services Center, American Red Cross. “We need to be as efficient and effective as possible in our back-office functions. The EBPP solution will help streamline the billing process for hospitals and other constituents who utilize our services.”

“The most significant aspect of the solution we’re providing to the American Red Cross is its degree of integration,” said Kevin Fahey, managing director and head of BNY Mellon’s ClearTran operation. “The challenges to integration are well known — the proliferation of EBPP channels, the application of new technologies to traditional lockbox operations, and the growing sophistication of the systems and platforms that connect companies and their concentration banks. Extensive experience and expertise across all aspects of payments processing are absolutely key to overcoming these challenges.”