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Corporate Treasurers Expect Multi-Channel Banking, Study Finds

New research released by Fundtech shows a growing demand from treasurers for the kind of consistent multi-channel banking experience that consumers are already demanding.

New research released yesterday by banking solutions provider Fundtech illustrate the growing demand among corporate treasurers for integrated multi-channel banking experiences. A survey of over 200 companies - done in partnership with Treasury Strategies, a consulting firm - found that 80 percent of treasurers consider access to multi-channel banking important; and 53 percent of the respondents said that access would be important in selecting a new banking relationship.

The survey's findings indicate that the days when corporate treasurers do all their work form their desktop computers are quickly winding down. Over the next 12-18 months the number of corporate treasurers using only their computer to access banking services will drop by more than 50 percent, the study found. And during that same period the study found that the number of treasurers using multiple channels will increase to 60 percent.

The rapid growth of tablets and smartphones that has driven the demand for multi-channel banking in the consumer space is now having the same effect in the treasury services space. Treasury professionals now expect a consistent and standardized multi-channel experience from their bank, George Ravich, Fundtech's Chief Marketing Officer, said in a statement released yesterday with the survey's results. Along with the research, Fundtech also announced the release of its corporate banking solution for tablets that integrates with the company's mobile and desktop solutions.

Jonathan Camhi has been an associate editor with Bank Systems & Technology since 2012. He previously worked as a freelance journalist in New York City covering politics, health and immigration, and has a master's degree from the City University of New York's Graduate School ... View Full Bio

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