Content posted in November 2003
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BankOne Awards Top IT Suppliers
Bank debuts award ceremony to honor solution providers for outstanding performance.
Chase Centralized Messaging Center Increases Security
New online message center provides more efficient and secure customer service.
LendingTree Gets Smart, Buys Competitor
Online lender grabs GetSmart.com from Providian.
Counterfeiters Have New Imaging Tech, Too
Banks should watch out for high-tech imaged forgeries.
BofA Expands India Development Center
Decisions on outsourced jobs to come by year end.
Banks Aim To Increase Revenues Through Innovative Uses of IT
Banks in InformationWeek 500 seek productivity gains.
Careful What You Wish For: Technology Is Key to BofA/Fleet Deal
Bank of America and FleetBoston must decide how best to assimilate their systems.
Damning with Faint Praise
The winner of last month's "Now you tell me!" award was Charles Prince, Citigroup's recently named CEO, who stated in a presentation about the institution's global corporate and investment bank, "The era of the transformational merger is over."
Cisco Sees Ramp-Up in IP Telephony
The pace of IP telephony has been picking up, thanks in no small part to the increasing interest of financial services firms.
Electronic Debits Help Improve Bill Payment
Accounts-receivable check conversion lets companies collect funds more efficiently.
Internet Security & Fraud: The Wild, Wild West Online
Phishing, worms, hackers, hijacking, and "spyware" are the quintet of criminal activities currently attacking the consumer side of the Internet.
Bank One’s Retail CEO Reshuffles Branch Staffing
Bank One's technology spending has moved from the back-office to the branch network.
Lehman Takes Control of Provisioning
Most enterprises still address the provisioning and de-provisioning of users with a motley assortment of disparate tools in multiple locations, inconsistent and unenforceable policies, manual processes, and teams of system administrators.
Cash Management: An Industry in Transition
As corporations evolve and increasingly embrace Internet banking, the cash management solutions available to them are also receiving a makeover.
BofA Provides Calif. Blue Cross With Electronic Payments & EOBs
Through Bank of America Global Treasury Services, Blue Cross of
California will offer expanded information services to its physician
partners, including streamlined claims payments and paperwork.
Bear Stearns Signs Up For Overseas Services
Bear, Stearns & Co. joined the growing number of financial-services
companies that are moving technology work offshore, naming India-based
Satyam Computer Services Ltd. as a preferred IT-services vendor.
Sungard’s New Focus
The company known for providing disaster-recovery services is now
offering broader information-availability services.
KeyCorp Cans the Old and Grows with the New
To keep IT up to date, bank upgrades to an automated patch-management system.
BankBoston Argentina Upgrades Reporting Software
With more than 700,000 clients, bank needs new tech to manage volumes of data.
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In this special report, "Channel Superstars", Bank Systems & Technology takes a look at some of the leaders and innovators in retail banking.
Fast-Track Citizens
Time at the branch shouldn't be wasted.
Online Banking Comes of Age
By keeping up to date with demands from online customers, banks finally are seeing increases in Internet traffic.
Channel Surfing
With an aim toward taking the pulse of the industry, BS&T spoke with innovators at all manner of financial institutions, from the corner credit union to the multi-state regional giant.
Banks Get the Message
Study shows U.S. financial services institutions are allocating more dollars to call center technology.
Channel Strategies On a Massive Scale
Scott Thompson's passion for his job is as pronounced as the Boston accent (and support of the Red Sox) he retains after a number of years in California in financial services technology.
Would You Like EBPP with That?
Banks are ready to cross the chasm with electronic bill payment.
Check 21 May Push EBPP over the Hump
Check imaging may be the service that pushes EBPP beyond the tipping point to mass adoption.
Huntington Bank Hunts for Electronic Payments
Consumer credit department looks for another way to get payments in on-time.
Greenspan Assesses Transitions in Payments System
The wave of innovations from the 1990s are taking root, and the design of the core payments systems in the U.S. will have to adapt as a result, according to Fed Chairman Alan Greenspan.
The Check’s in the Mail
Concerns over compliance with e-mail-retention rules dominated a recent discussion moderated by Wall Street & Technology at InformationWeek's annual technology conference.
Greenbacks For Black Belts
With companies such as Bank of America and FleetBoston as supporters of the Six Sigma concept, experts in the management philosophy have become a valued resource.
A Professional Confessional
It's hard for me to write this, but yes, I belong to a credit union.
CFB Uses Software To Identify Application Problems
Software engineers can automatically spot when action is required.
Fiserv Refocuses Outsouring Unit for Commercial Banking
Solutions provider re-launches with new goals, image and name.
Information Security: Room for Improvement
Financial institutions could do better, but the unique concerns of the industry will result in valuable lessons to share with other industries and government.
Illinois Banks Leverage Buying Power
CIMCO offers community banks telecom services.
Check 21 or Bust?
Capco Survey Sheds Light On Check Processing Trends
Exchanging Partners
Foreign exchange experts at Executive Technology Forum mull growth challenges.
Baseball Best Practices
As a lifelong, diehard, long-suffering fan of the Chicago Cubs, I'm still trying to salvage something positive out of the disappointing recent playoff experience.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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