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Huntington Improves Teller Utilization Computerized staffing model matches supply and demand for teller services.
Bank Revises Availability Strategy Commerce Bank builds disaster-recovery site to ease compliance with regulations.
The Future of Software: Apps to Die For Service-oriented architectures may lead to the next transformative application, such as a hands-off tax return.
One Question For: Scott Thompson, Inovant How does Visa complete the complex updates of its global payment network without any system interruptions?
One Thing Leads to Another Last month's feature on bank branches included a description of a possible branch of the future, in which videoconferencing technology enables the outsourcing of the product expert.
NetBank Questions Branch Growth Internet banking business models don't die - they just go to hell and regroup.
Check 21 In preparing for The Check Clearing for the 21st Century Act, which went into effect on Oct. 28, banks had to rethink their check processing and the technology needed to support it.
Worth Its Weight in Gold ICICI Bank integrates silos with Teradata system and turns data into a priceless asset.
No Traffic Jams Ahead American Eagle Federal Credit Union boosts Web banking capacity with Certegy solution.
Legacy: To Be or Not to Be in the Way Analyst says bankers are holding back real-time banking, not legacy systems.
Corporations Seek Bank Buy-In for Supply-Chain Standards Market pressure forces corporate showdown with banks over standards.
A Helping Hand Banks recognize that improved communications between IT and business managers is vital to successful project management. To help open the lines of communication, they are increasingly turning to third-party providers.
The Calculus of Basel II Basel rules allow banks to choose how granular they want to get.
Reflections on Risk Leading banks are pursuing new ways to achieve competitive advantage through superior risk management.
Banks Face Reduced Payments Profits Transactions will increase, but margins will decline.
BofA Acquires National Processing In a move that will improve Bank of America's ability to deliver electronic payments solutions, the Charlotte, N.C.-based bank purchased National Processing for $1.4 billion.
Miller Time JPMorgan Chase's Heidi Miller argues that paper must go.
Wells Fargo and S1 Launch Correspondent FX Service Business customers gain expanded opportunties, facilitated by Web services.
Credit Scoring Models Get Analytical Adjustments Lenders update analytics to assess the likelihood of collections and recovery in new economy.
14067 Newer and more intelligent phishing attacks target bank customers globally.
It must be the constant noise, bright lights and ever-present cigarette smoke, but there's something about Las Vegas - where I was attending BAI's Retail Delivery event as I wrote this column - that inspires philosophical ponderings and a sudden ability to find symbolism in the most mundane objects.
Credit Default Swaps Lead to Risk Management Challenge Twenty-first century financial instruments require simultaneous monitoring of credit risk and market risk.
Case Study: Websense Helps Penn National Comply Insurer monitors Internet traffic to ensure protection against threats and compliance with corporate policies.
Biller-Direct: Separating Truth From Fiction In electronic bill presentment and payment, billers have garnered most of the traffic. But are they delivering the goods?
Oracle Releases Risk Hub Software will consolidate risk information from other systems
ID Under Lock and Key Banks face mounting pressure from consumers to take action against identity theft. Are they moving fast enough to beat the hackers and phishers?
Online Bill Pay Makes Strides Online bill payment has made some significant strides in the past two years. In 2004, Celent estimates that 17.7 billion bill payments were made by consumers in the US.
XBRL Moves Toward Adoption Adoption of standard requires motivation, technical standards, taxonomies, software and implementation, says XBRL chair.
The Privacy Lawyer: Privacy Policies and The Patriot Act Make sure your counsel can guide you when government or anyone else comes knocking.
Improve Bill Pay to Unlock Online Banking Profit Much of the profit contribution of online banking comes from the minority of online bankers that use bill payment.
Credit Scoring Models Getting Analytical Adjustments Lenders use analytics to assess the likelihood of collections and recovery, along with the chance of falling behind on payments in the first place.
Data Demands Respect Acxiom has quietly made a billion-dollar business out of handling data for companies including Bank of America, JPMorgan Chase and MBNA America.