News & Commentary
Content posted in February 2001
Call Optimization Software Helps Huntington Boost Contacts On Delinquent Loans By More Than 20%
News  |  2/20/2001
An operational excellence review of Huntington Bancshares early last year confirmed what David Eyestone already knew: Its collections department could do better.
Biometrics
News  |  2/20/2001
Executive Q & A
News  |  2/20/2001
DeepGreen Bank, an Internet-only subsidiary of Third Federal Savings & Loan, Cleveland, hopes to win the online banking war by delivering a few products quickly.
Profitability Software Gives Account Officers 20/20 Vision
News  |  2/20/2001
As technology and mega mergers become more pervasive, many banks have lost their personal touch. However, Sterling National Bank, New York, is of the philosophy that technology should enhance-not replace-personal service.
Safety Net
News  |  2/20/2001
A New Deal
News  |  2/20/2001
When Royal Bank of Canada recently turned over the management of its 4,700 ATM fleet to NCR, both proclaimed the $192 million, seven-year deal a milestone. But more than marking a turning point, the deal culminates a trend already under way.
The New Game In Town
News  |  2/20/2001
In every high-stakes card game, there comes a time when a player has to show 'em or fold 'em.
ABN AMRO Supplies Web-Based Help
News  |  2/20/2001
World Briefs
News  |  2/20/2001
BANK BYTES
News  |  2/20/2001
Just Thinking
News  |  2/20/2001
Royal Bank Turbocharges Its Data Warehouse To Speed Collections And Control Costs
News  |  2/14/2001
At many banks, consumers who have fallen behind on loan or mortgage payments can still get new credit cards.
Wiring the Retail Channel
News  |  2/14/2001
Since opening its Web site in 1996, Wachovia Corp. has continually sought ways to improve customer service through the Internet.
Citigroup Uses Web To Link Offerings
News  |  2/14/2001
Citigroup, the conglomerate that includes Citibank, Salomon Smith Barney and Travelers Insurance, is looking to provide one-stop shopping for the entire range of financial services its disparate business units offer.
Stepping Forward
News  |  2/14/2001
The House Of Bricks And Clicks
News  |  2/14/2001
Last year's failure of Mortgage.com to reshape the industry in its own image hasn't slowed the push toward online origination and automated underwriting of consumer mortgage loans.
Balancing Act
News  |  2/14/2001
Just Thinking
News  |  2/14/2001


Register for Bank Systems & Technology Newsletters
Slideshows
Video
Bank Systems & Technology Radio
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.