First Data Names JPMorgan Co-COO As Its New CEO
Frank Bisignano, who also led JPMorgan's mortgage banking business in the wake of the mortgage crisis, will lead payments management company First Data at a time of great change in the payments industry.
Inside National Australian Bank’s Core Transformation
BS&T caught up with Adam Bennet, executive general manager, enterprise transformation at National Australia Bank about its conversion to Oracle’s core platform to learn about the next steps of the conversion and the capabilities already being enabled by the new platform.
NACHA Payments 2013 In Quotes
Some thought provoking quotes on mobile payments, the growing prepaid card market and more from NACHA Payments 2013.
Innovate Or Die, Says Capital One's Jamison
The managing director of Capital One Labs implored banks to meet customer's technology expectations during a keynote speech at the CEB TowerGroup Financial Services Technology Conference in Boston.
Redefining the Core Platform Decision
In the first of a series of articles on core transformation, we explain why it isn’t just the technology that a bank needs to modernize. It’s the approach to technology and innovation as well.
How to Attract Generation Y Customers
Generation Y will be the highest-earning generation in 10 years and banks need to develop strategies for mobile and social to appeal to these digital natives.
Critical Bank Management Skills for the 21st Century
In the past, your teams needed to be able to demonstrate a detailed grasp of policy, rigor in analyzing reports, and dedication to data quality -- but to tackle today’s challenges, a different form of expertise is required.
Cyber Security – Avoid Prescriptions When Keeping Up With Threats
Banks are part of a interconnected ecosystem with law enforcement, vendors and other critical industries when it comes to cyber security. New cyber security regulations should help to facilitate cyber security efforts among these players instead of burden banks with a checklist of to-do’s.
The Nexus of Forces and Software Quality in Banking
As banks struggle to deal with the emergence and convergence of cloud, social, mobile and big data, some banks are improving software and application development and management by centralizing their testing of new software solutions.
Requiem For The Bank Branch?
Banks are reconsidering the role of branches, as big data insights continue to reshape bankers' understanding of their customers and the best way to serve and engage them.
Creating A Customized Banking Experience With Big Data
Customers have different expectations of their bank, and are willing to pay for different services. Big data opens the door for banks to group their customers according to their banking preferences, which can make customers more satisfied and more profitable.
EMV Implementation: Who Is Ready?
With EMV deadlines approaching, merchants, acquirers, issuers and consumers are all going to be affected as new merchant terminals and messaging protocols must be implemented, and customers need to be educated about what EMV will mean for them.