World Briefs

Deutsche Bank, Germany, has installed Crucible, a time-series modeling platform from Prediction Dynamics, United Kingdom, in its London foreign exchange division.

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Credit Lyonnais, France, has serviced more than one million calls since installing SpeechWorks, a speech recognition system from SpeechWorks International, Boston.

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WestLB, Germany has installed e-mail and instant messaging management software from AXS-One, Rutherford, N.J., at its United States-based brokerage subsidiary.

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Sumitomo Mitsui, Japan, has installed business process management software from Metastorm, Columbia, Md., to streamline customer information collection.

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Desjardins Group, Canada, has deployed enterprise staffing management software from Recruitsoft, Toronto.

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Thai Military Bank, Thailand, converted its retail branches to a retail banking system from Fidelity National Financial, Irvine, Calif.

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Banque Hervet, France, has contracted with EDS, Plano, Texas, for IT services including network, desktop, CRM, data warehousing, payments and risk analysis.

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Taishin Bank, Taiwan, has tapped XLS, a smart card management system from Welcome, France, to power its EMV smart card loyalty program.

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Abbey National, United Kingdom, has licensed raft radar, an operational risk management system from Raft International, United Kingdom.