Bank Systems & Technology is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


10:51 AM
Connect Directly

Sandy Highlights the Importance of Bank Disaster Recovery Plans

Protecting important facilities and data centers is paramount for financial institutions during any natural disaster.

As Hurricane Sandy wreaked havoc across the northeastern United States last week, many banks made sure to be in constant communication with customers regarding service updates and even providing safety tips.

But just as important as customer communication is during a disaster, so too is securing important data centers and IT infrastructure that keeps banks' operations running.

[ Banks Prepare For Sandy Onslaught ]

In order to mitigate data loss due to disaster, Citi disperses its data processing geographically to minimize the risk of loss of any one facility, according to spokesperson Janis Tartar.

Tartar says that Citi has "comprehensive business continuity plans" in place, and before a storm of Sandy's magnitude the bank's preparations include testing generators, filling fuel tanks, securing loose materials, bringing in spare parts and supplies and making accommodations for critical staff to stay nearby and be available. The bank also arranges with key vendors in advance to respond to unexpected conditions.

"People, locations and technology are the primary basis for our business continuity planning," Tartar says. "We must have sufficient diversity on all three of those fronts. Hurricane Sandy reinforced that our business continuity plans are effective and executable. We've been proud to see that all of the continuous work that goes into planning and testing allowed us to seamlessly transition to our continuity sites during this event."

Wells Fargo said it also regularly tests its business continuity program as it prepares for risk mitigation during a disaster. Bank of America said its backup power functioned as normal for all its facilities affected by the hurricane, while maintaining critical staff on-site.

Bryan Yurcan is associate editor for Bank Systems and Technology. He has worked in various editorial capacities for newspapers and magazines for the past 8 years. After beginning his career as a municipal and courts reporter for daily newspapers in upstate New York, Bryan has ... View Full Bio

1 of 2
Register for Bank Systems & Technology Newsletters
Bank Systems & Technology Radio
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.