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Management Strategies

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Xerox, IBM Team for Global Imaging and Document Management Services

Rochester-based Xerox Corp. will scan and image millions of documents for IBM (Armonk, N.Y.) and its customers under a worldwide agreement. Xerox will serve as the preferred global imaging partner for IBM Managed Business Process Services (MBPS), a unit of IBM Global Technology Services.

IBM MBPS automates and standardizes back-office functions in areas such as finance and accounting, human resources, customer relationship management, payroll and expense reporting. IBM will leverage Xerox's global document management services to give clients digital access to information currently stored in paper-based documents.

Efficiency gains include faster document search and access, improved quality control, and lower storage, overhead and inventory-related costs.

Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered ... View Full Bio

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