More Tales of Customer Relationship Building: How Not to Court Gen...Z?

She's baaaaack! Yes, it's everyone's favorite obnoxious British "woman"-Little Britain's Carol Beer, and she's up to more banking shenanigans.Actually, I received such good feedback on the first blog I ran with a link to a video clip of old Carol that I decided to do some more digging on YouTube. Sure enough, there were plenty of Carol clips available. Not only can we see Carol in the bank, but also at the travel agency and as a very unenthusiastic tour guide in Spain.

In this latest clip, a woman and her young son ask Carol about opening a child's bank account. You would think things would go swimmingly when Carol starts explaining the nature of the account. She even gives the kid a piggy bank. But then again, this is Carol...

So much for going after gen Z.