Honor Roll: This Week's Top Bank Blogs (Sept. 27-Oct. 3)

Our favorite banking technology-related blog posts from around the Web (September 27-October 3, 2009):Fidelity Acquisition of Metavante Ups the Ante with Fiserv

Javelin Strategy & Research's Mark Schwanhausser provides some perspective on Fidelity National Information Services' acquisition of Metavante, a deal that closed on Thursday. "It's a deal that creates a $5.2 billion financial behemoth that will stand shoulder to shoulder with giant $4.7 billion Fiserv, setting the stage for future acquisitions of risk-management specialists and heightening the competition for supremacy in bill-payment processing," he writes. ---

Best Buy Learns Social Media Lesson

On his Customer Experience Matters blog, Forrester's Bruce Temkin discusses a recent social networking initiative at Best Buy that ended with a vocal minority hijacking a serious discussion, providing a good lesson for any company. ---

Xerox and ACS: BPO Takes Center Stage

On the FinTech Industry Perspectives blog, David Potterton shares his thoughts on Xerox's recent acquisition of ACS. "First, one of the key themes in FS for 2009 has centered on expense reduction and, more importantly, increased efficiency. BPO providers are at the center of this trend, initially through labor arbitrage, but increasingly in looking at the processes themselves for continuous improvement opportunities," Potterton writes. ---