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Honor Roll: This Week's Top Bank Blogs (Oct. 4-10)

Our favorite banking technology-related blog posts from around the Web (October 4-10, 2009):

Our favorite banking technology-related blog posts from around the Web (October 4-10, 2009):Single View of the Customer

Fresh off his Tuesday morning presentation at the 2009 BS&T Executive Summit, Celent's Bart Narter shares his takeaways from the event. "The single view of the customer needs to happen from both the front end (customer experience, cross sell, etc.) and the back end (risk)," Narter writes. "While in the past the focus has been on the former, the latter is now every bit as important." ---

The Wrap from Finovate 2009-- Where Were the Bankers?

If you can get past a multi-paragraph introduction that is ostensibly about birds and Manhattan, this post from Charis Palmer is about the third annual Finovate conference in New York. After sharing her thoughts on the event, Palmer lists a few new companies to watch, including Bling Nation, which visited the BS&T office last week. ---

The Holy Grail of Enterprise Architecture?

From the Agility is Sensible blog: "There's been several conversations in LinkedIn groups on existence of a list of Enterprise Architecture Guidelines. These questions have been asked from a Governance point of view (how does my organization assure that projects comply?), from a theoretical point of view (is it possible?), and even from a sharing the pain point of view (why is there such a resistance to following our guidelines?!)" ---

A Good Week For Customer Service

Forrester Research's Bruce Temkin celebrates Customer Service Week on his blog, linking to a series of recent posts on the topic. I forgot to get him a gift, so I'll probably just give him that scented candle that someone else gave me for Customer Service Week last year. ---

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