Honor Roll: This Week's Top Bank Blogs (Nov. 8-14)
Our favorite banking technology-related blog posts from around the Web (November 8-14, 2009):Demystifying Social Media and Next-Generation Online Banking
Jacob Jegher of Celent blogs about his recently released report, Demystifying Social Media and Next-Generation Online Banking. "Social media activities need to be blended into a bank's day-to-day activities and customer relationships," he writes. ---
Bruce Temkin quotes Mahatma Gandhi in this post on scenario design and usability, and suggests that firms should place more value on improving ease of use. In a related post, he shares data from Forrester's Customer Experience Rankings, naming the Top 25 companies in its Ease of Use Index. ---
How MDM Helps Meet Data Warehousing Promises
Initiate's Lawrence Dubov discusses how the concept of master data management (MDM) co-exists with the data warehousing (DW) and operational data store (ODS) concepts developed in the 80s and 90s. "MDM takes the science and art of data warehousing dimensions and ODS development to the next architectural level," Dubov suggests. ---
Transparency is the New Black in Banking
"Banks in the US face an uphill battle to restore their credibility as questions are asked about how bailout money is being spent, and the US Government probes executive salaries and bonuses," writes Charis Palmer in this post on simplifying messages and fee structures. ---
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