Bank Systems & Technology is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Management Strategies

05:05 PM
Connect Directly

Elite 8 2009: Where Are They Now?

BS&T catches up with some of last year's Elite 8 honorees to see how the improving economic outlook is influencing their responsibilities and priorities.

A Customer Focus: Thomas Kunz, SVP, Director of Payments and E-Business, PNC Bank (Pittsburgh)

We've had several priorities over the past year. First, we continue to deal with financial regulatory reform and to find the best ways to make our bank brand relevant for all of our customers while becoming more customer-centric. Another area of focus for us has been continuing to build upon the success we've had with Virtual Wallet, PNC's Generation Y-targeted mobile banking tool. We're also always looking for new and better ways to exploit the social and mobile Internet.

Over the past year, we've focused on bringing together PNC and National City. We just completed the integration with National City this past June. We're combining the National City and PNC business models and bringing the PNC brand to a much larger footprint.

Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered ... View Full Bio

3 of 8
Comment  | 
Print  | 
More Insights
Register for Bank Systems & Technology Newsletters
Bank Systems & Technology Radio
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.