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Archives
ELITE 8 2012
COVER STORIES
ELITE 8 2012: Dominic Venturo Blends New Mobile Technology With Innovation To Provide Better Customer Service
U.S. Bank chief innovation officer for payment services Dominic Venturo understands the importance of cutting-edge technology to the bank customer experience. But he never loses sight of the importance of a good relationship, either.
ELITE 8 2012: Angelo Valletta Remains Prepared and Proactive to Take Banking to the Next Level
Angelo Valletta, SVP and CIO of Sun National Bank, is always ready for what's next, which helped the bank be the first in its market to offer mobile banking and a pioneer in the use of social media.
ELITE 8 2012: Michael Redeker Implements a New Core System with a 'Big Bang'
ATB Financial CIO Michael Redeker led a high-stakes core system replacement initiative that already is paying off, helping the Canadian bank achieve its goals of putting people first and making dreams come true.
ELITE 8 2012: Julie Elberfeld Builds a Robust Commercial Banking IT Infrastructure
When Capital One asked Julie Elberfeld, Commercial CIO of Capital One Bank, to build an IT infrastructure for its commercial bank from the ground up, she jumped at the opportunity. You might say she likes a challenge.
ELITE 8 2012: Prashant Nema Lives Up to Great Expectations
Silicon Valley Bank CIO Prashant Nema knows his bank must be at the forefront of technology -- because all of its clients are there, as well. One way the bank stays ahead of the curb is through its technologists' collaborative work with many clients to provide feedback on the technology they are developing.
ELITE 8 2012: Charlie Lai Overachieves in the Name of the Customer
Charlie Lai, CIO and EVP of Fairwinds Credit Union, and his team set out each year to complete nearly 100 new IT projects for the credit union.
ELITE 8 2012: Joe Reilly Pushes Beyond IT Infrastructure to Create Business Value
To help keep meet some of the new challenges facing Zions Bancorporation, EVP and CIO Joe Reilly and his team have embarked on several key initiatives, including plans to improve time to market and agility, to modernize Zions' core banking system, to invest in data management, and to develop a cohesive payments strategy that would span payments types and lines of business.
ELITE 8 2012: Bill Pappas Reduces, Rebuilds, and Replaces to Move BofA Merrill Lynch Forward
Bank of America Merrill Lynch CIO for global wholesale banking technology and operations Bill Pappas and his team of thousands look to get more lean and gain efficiencies. The technology and operations organization is charged with simplifying IT and minimizing operational risk.
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FROM THE EDITOR
ELITE 8 2012: Bringing Innovation To Transformational Bank IT Projects
Bank Systems & Technology's 2012 Elite 8 highlights some of the most innovative and effective technology executives in banking who aren't afraid to transform their customers' experiences through innovative, new approaches to business while also juggling increasing regulatory pressures.
FEATURE
The Changing Role of the Bank CIO
The role of the bank CIO has changed dramatically since the financial crisis, as technology leaders have had to take on new responsibilities within their banks in response to a rapidly changing business environment.
THE TECHNOLOGY WORKFORCE OF THE FUTURE
The 'Cool' Factor: How Banks Can Attract Top Candidates to the IT Workforce
Bank CIOs are going to have to work harder to recruit the best IT talent as the importance of technology in banking continues to increase. We ask some of this year's Elite 8 how bank tech leaders can attract the IT workforce of the future.
WHERE ARE THEY NOW?
Where Are They Now? Catching Up With the 2011 Elite 8
As mobile and digital technologies continue to reshape banking, we caught up with some of the 2011 Elite 8 to see how the changing expectations of consumers, employees and partners are transforming their focus.
THE DIGITIZATION OF BANKING
Wild Ride Ahead As Banks Tackle Mobile Payments and Digital Initiatives
The digitization of bank IT is driving change in the industry, forcing banks to create new business models and forge new partnerships to succeed, says Citi's Gary Greenwald, a 2009 Elite 8 honoree.
TECHNOLOGY INNOVATION
Generating Revenue and Improving Customer Service: 3 New Technologies That Will Help Banks
Technology advances are accelerating, challenging bank CIOs to keep up with innovative business solutions. First Horizon CIO and 2010 Elite 8 recipient Bruce Livesay looks at three game-changing technologies, including mobile payments.
WORK/LIFE BALANCE
2012 ELITE 8: Recharging the Batteries
In today's highly charged banking environment, the pressure on technology executives can be extreme. Here's how some of this year's Elite 8 leaders balance their work and personal lives.