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Bank Technology Outlook 2011

Major Projects, Bigger Budgets in Store for Bank CIOs
Bank CIOs will be charged with pursuing major tech projects -- including compliance, core systems and mobile banking initiatives -- in 2011, members of BS&T's Reader Advisory Board report. The good news is, they're likely to have more money to complete them.

10 Game-Changing Tech Trends for 2011
BS&T's editors predict the hot technologies that will be banking game-changers in the year ahead.

People to Watch in Bank Technology 2011
With regulation, trust and financial performance top of mind for bank technology leaders, BS&T presents some of the people who will be shaping the competitive environment in the coming year.

Connect With a Web 2.0 Audience
By Jacob Jegher, Celent
To connect with a web 2.0 audience, banks need to tie social media into business goals and improve the overall online experience.

Analytics: Using Data More Effectively
By Ron Ruckh, LECG
Banks understand the basics of business analytics, but they could use the data more effectively.

Intelligent Data Management
By Paul Sussman, Manhattan Consulting Group
Banks need to use their data to work smarter, not harder.

Blurring the Lines Between What's Public and What's Private
Banks that are used to controlling communications might need to rethink their priorities.

ECM: How to Do More With Documents Than Just File Them Away
Enterprise content management systems present banks with an opportunities to create competitive advantage by leveraging data as an asset. But defining business goals is critical to realizing ECM's value.

Royal Bank of Canada's Futuristic New "Stores" Blend Self-Service With Assisted Service
Microsoft Surface and Cisco telepresence help Canadian branch staff ease customers into online channels and in-depth financial discussions.

Adrian Kunzle, JPMorgan Chase, Expects More Hybrid Clouds to Emerge in 2011
Kunzle, a steering member of the new Open Data Center Alliance, expects large banks to continue to grow their private clouds and to explore and experiment with hybrid clouds and platform-as-a-service offerings.

Business Technology Spending to Increase in 2011
Preparing for an onslaught of regulation, and driven by a need to improve performance, financial services firms finally are spending more on IT.

Isis Sees Mobile Payments Succeeding Through Partnership
Formed through the partnership of three of the four largest mobile phone operators in the United States, the recently-announced Isis payment network could be the first successful attempt at getting domestic cell phone customers to ditch plastic and start paying with their phone.

BankLiberty Turns to Hosted File Transfer Solution
BankLiberty turns to a hosted solution in order to provide 24-7 file transfers and take a load off of its IT staff.

FNB South Africa Gains a Global View of Data
First National Bank of South Africa adopts SAS Institute's next-generation Enterprise BI Server and achieves efficiencies across four business unit.