Fifth Third Bank Selects CGI’s Web Promises Solution for Web-based Collections

Fifth Third Bank (Cincinnati) has selected the Web Promises solution from information technology and business process services provider CGI Group Inc. (Fairfax, Va.). CGI's Web Promises solution will integrate the bank's collections self-service to its enterprise collections systems, including to CGI's CACS Enterprise Collections and Recovery Solution. Web Promises serves as a Web agent that organizations can integrate into existing collections systems to facilitate 24 x 7 collection activity without agent intervention, including most aspects of debt negotiations, commitments, payments and settlements. This tool enables customers to promises in a self-service mode, on their schedule.

Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered ... View Full Bio