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IndyMac Bank Taps Digital Insight To Create Portal

IndyMac Bank has launched a 24/7 online banking Web site ( The move comes shortly after Pasadena, Calif.-based IndyMac completed its transition to an FDIC-insured depositary institution.

IndyMac chose Digital Insight's outsourced financial solutions to build and launch its eFinance site. The site, with services including Internet banking and bill payment services, is integrated with an eFinance portal providing health insurance, auto shopping, and online mortgages. Future enhancements will include English and Spanish language offerings, online statements, bill presentment and check imaging.

IndyMac had concluded that Digital Insights' AXIS eCommerce portal would enable it to be the central hub for its customers' financial transactions.

"By implementing AXIS eCommerce portal technology, we are able to provide our customers with one convenient entryway to access not only Internet banking and online bill payment, but additional services as well," according to Bill Hawkins, president of consumer banking at IndyMac. The bank also chose Digital Insight's AXIS Advanced Target Marketing, which combines data mining and predictive modeling.

The site contains such enhanced security features as Secure Sockets Layer (SSL) encryption, which provides a secure channel for data transmission using public key cryptography. Two-part password protection ensures even greater security. The first part is chosen by the account holder; the second part is randomly generated by Digital Insight.

IndyMac worked with Digital Insight to create a seamless, integrated financial channel to strengthen the bank's reputation as a technology-driven bank, according to John Dorman, chairman and CEO of Calabasas, Calif.-based Digital Insight.

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