ING Belgium Selects Cash-Recycling ATMs for Branch Concept

ING Belgium, a Brussels based financial products and services firm, has chosen the NCR SelfServ 34 automated teller machine (ATM) with cash-recycling module for its Proxi concept branches, NCR (Duluth, Ga.) announced today in a press release.

ING Belgium's Proxi branches are a part of the company's new retail banking strategy, unveiled in 2007. The new concept branches feature an open floor plan with no counters or security glass. Proxi branches also include self-service and customer advice areas.

NCR says that ING Belgium staff will not directly handle cash in the Proxi branches. Cash will be dispensed via the SelfServ 34 units. Cash deposited through the units will be re-dispensed to subsequent customers making withdrawals, according to the release.

Each SelfServ 34 ATM features two recycle/dispense modules with a capacity of approximately 16,000 notes, allowing banks to redistribute cash to customers, according to NCR. Currency deposited by customers is processed by a recognition module to determine its validity. Any notes thought to be counterfeit or defective are removed from circulation.

"Our partnership with NCR has enabled us to roll out our strategy to shift cash transactions within Proxi branches to self-service areas. With its unique dual cash-recycle/dispense functionality, the NCR SelfServ 34 ATM is a perfect match for our requirements and ensures a very high level of security for cash operations as well as the flexibility we need for future upgrades," Quinten Fraai, general manager, direct channels, ING Belgium, said in the press release.