Our favorite banking technology-related blog posts from around the Web (October 25-31, 2009):Scoping New Territory: USAA Indicates Decision to Market Its Mobile Banking Platform
Javelin Strategy & Research reports that USAA, one of the first banks to develop a mobile RDC capability for the iPhone, is "preparing to enter the mobile fray as a software vendor." Javelin's Beth Robertson wonders what this means for other vendors currently in the space and whether banks will be comfortable buying mobile services from another bank. ---
BBVA Compass has joined a growing number of large US banks that have announced policy changes, writes Celent's Bob Meara. Because many of those changes relate to transparency and fee moderation, US Banks may start to regain public trust. "If more broadly adopted, they may also stave off regulation working its way through congress," Meara suggests. ---
Forrester's Bruce Temkin investigates RightNow's new corporate mantra: ridding the world of bad experiences. "I've seen many vendors create missions like this; announcing audacious statements about how they want to be perceived. Most fail miserably. But RightNow's announcement is different from most," Temkin writes. ---
Initiate's Rick Clement's wonders why the accuracy of master data doesn't seem to be as valued as performance or scalability. "Without accurate master data the business processes that depend on those data can be inefficient, ineffective, and costly or increase business risk," he writes.