Bank Systems & Technology is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


10:10 AM
Connect Directly

Bank of America Reaches 10 Million Mobile Users

The bank said its customers are doing over $1 billion per week in mobile banking.

Bank of America announced that it now has 10 million customers using mobile banking. The Charlotte, N.C.-based bank said that number represents a growth of nearly 3 million users over the last 12 months.

"Increasingly, our customers are choosing to manage their finances with us in the digital space," said Aditya Bhasin, consumer marketing and online and mobile executive for the bank. "We are seeing an average of over $1 billion in transactions weekly through mobile banking." It is much more than simply checking balances, they’re actively managing their banking accounts."

Recently, Javelin Strategy & Research named Bank of America's tablet service among the top three tablet banking apps across all financial institutions, with the company's Kindle Fire app earning the highest marks.

"Our customers' feedback is the single most important factor guiding us as we launch new mobile technologies this year," said Bhasin. "We are committed to innovating new capabilities to meet our customers' needs for convenient ways to manage their money on-the-go."

[See Also: The Best iPad Banking Apps]

Bryan Yurcan is associate editor for Bank Systems and Technology. He has worked in various editorial capacities for newspapers and magazines for the past 8 years. After beginning his career as a municipal and courts reporter for daily newspapers in upstate New York, Bryan has ... View Full Bio

Register for Bank Systems & Technology Newsletters
Bank Systems & Technology Radio
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.