Another Take on the Branch of the Future

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2. Sales and Service Focus

The new Wells Fargo store model features wireless tablets and phones that team members are able to use to serve customers. According to Wells Fargo, the new store was designed to create areas within the store where sales associates can conduct business with customers and have financial conversations. Free wireless hotspots will also be available for customers to use.

Bryan Yurcan is associate editor for Bank Systems and Technology. He has worked in various editorial capacities for newspapers and magazines for the past 8 years. After beginning his career as a municipal and courts reporter for daily newspapers in upstate New York, Bryan has ... View Full Bio

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