BS&T's Elite 8 2013: Where Are They Now?
John Schulte: pursuing opportunities to grow
According to John Schulte, CIO of Grand Rapids-based Mercantile Bank of Michigan and a 2013 Elite 8 honoree, this summer's merger with First Bank of Michigan dramatically expanded his bank's size, market presence, and opportunity to grow. "Much of my role continues to focus on identifying ways to leverage our strengths in electronic banking solutions to what is now an even wider customer base, and anticipate new ways to better serve them," Schulte explains.
Schulte's team is working on a variety of initiatives, including rolling out virtual teller solutions, certifying compatibility and support for multiple mobile wallet platforms and upgrading enhancements to the bank's mobile and online banking offerings. In addition, Schulte's area is expanding opportunities to leverage personal financial management capabilities in the bank's in-branch sales, marketing, and customer advisory roles, launching EMV-based cards, and building operational efficiencies/risk management solutions for the newly combined organization.
Peggy Bresnick Kendler has been a writer for 30 years. She has worked as an editor, publicist and school district technology coordinator. During the past decade, Bresnick Kendler has worked for UBM TechWeb on special financialservices technology-centered ... View Full Bio
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