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Management Strategies

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First Indiana Bank licenses LoanCenter, a consumer loan automation system from Appro Systems; JP Morgan Chase converts to the Voyager online banking platform from Corillian; SunTrust Banks is using ON Command CCM to manage workstations in 1,000-plus bank branches, and to automate the rollout of Windows 2000.

First Indiana Bank, Indianapolis, has licensed LoanCenter, a consumer loan automation system from Appro Systems, Baton Rouge, La.

JP Morgan Chase, New York, has converted to the Voyager online banking platform from Corillian, Portland, Ore.

SunTrust Banks, Atlanta, Ga., is using ON Command CCM, a remote systems management product from ON Technology, Waltham, Mass., to manage workstations in 1,000-plus bank branches, and to automate the rollout of Windows 2000.

Zions Bank, Salt Lake City, is using Active Listening System, a contact management solution from Allegiance Technologies, Orem, Utah.

Tyndall Federal Credit Union, Panama City, Fla., has installed compactBANK ATMs from Wincor Nixdorf, Austin, Texas.

Allfirst Bank, Baltimore, is offering CorPoint Check, an image-based check disbursement product from Politzer & Haney, Newton, Mass., to its corporate customers.

County Bank, Rehoboth Beach, Del., has tapped Bard Business System, Havertown, Pa., to install a teller automation system from National Source One, Kansas City, Mo.

Hancock Bank, Gulfport, Miss., has installed e-Merchandising System, a Web site personalization product from FinanCenter, Tucson, Ariz.

Piedmont Federal, Winston-Salem, N.C., has licensed The Complete Banking Solution, a core banking platform from Open Solutions, Glastonbury, Conn.

Fleet National Bank, Boston, is offering Fleet DataExcel, an online investment data reporting product developed by Evare, Burlington, Mass., to its government clients.

Bank of America, Charlotte, N.C., has tapped FP Mailing Solutions, Addison, Ill., to install postage meters at most of its 4,400 locations.

BITS, the technology arm of the Financial Services Roundtable, Washington, is developing guidelines to move account aggregation services away from screen scraping and toward data feeds.

HomeStreet Bank, Seattle, has licensed Advisor Series, an enterprise financial planning and reporting system from SRC Software, Portland, Ore.

Charter One Bank, Cleveland, has increased the uptime of its 900-machine ATM network by 8 percent since installing Gasper Manager, an ATM management system from Gasper, Dayton, Ohio.

First Tennessee Bank, Memphis, Tenn., has selected Motiva 8, an incentive management system from Motiva, Pleasanton, Calif., to manage incentive and variable compensation for customer service representatives, tellers and metro managers.

Bank Rhode Island, Providence, R.I., has announced plans to build an operations center in Lincoln, R.I., and to open an Xcel branch in North Kingstown, R.I., featuring a revamped retail sales design and new marketing displays.

Pitney Bowes Global Credit Services, Stamford, Conn., has licensed ExpressOS, a credit origination solution from Cyence International, Toronto, to process transactions for its global equipment finance business.

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