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Management Strategies

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UMB Financial licenses a content management software package from Stellent;Citibank offers payment gateway and risk management services from CyberSource to merchant customers as part of its CitiConnect seller solution; CIBC enters into a 7-year, C$2 billion IT services contract with HP.

UMB Financial, Kansas City, Mo., has licensed a content management software package from Stellent, Eden Prairie, Minn.

Citibank, New York, is offering payment gateway and risk management services from CyberSource, Mountain View, Calif., to its merchant customers as part of its CitiConnect seller solution.

CIBC, Toronto, has entered into a 7-year, C$2 billion IT services contract with HP, Palo Alto, Calif.

Scotiabank, Toronto, has licensed Imex, a trade finance system from Surecomp, Toronto, for its Hong Kong location.

SVPCo, New York, plans to introduce a check image exchange in early 2004.

Bank of America, Charlotte, N.C., has installed customer relationship management software from Siebel, San Mateo, Calif., in its retail banking operation.

Countrywide Home Loans, Calabasas, Calif., has licensed ChannelMaster, a retail origination system from Dorado, San Mateo, Calif., to provide its loan officers with personalized Web sites.

Calnet Business Bank, Sacramento, Calif., will file an application with the Office of the Comptroller of the Currency to amend its business plan to include a stored-value debit card product.

Banco Popular, Puerto Rico, has licensed Assist/ck, an anti-money laundering and regulatory compliance system from Americas Software, Miami, Fla.

American Savings Bank, Honolulu, has licensed VPM, a secure e-mail system from ZixCorp, Dallas.

SunTrust Banks, Atlanta, has standardized on Omvia, a telephone banking system from Intervoice Communications, Dallas.

First Niagara Bank, Buffalo, N.Y., is standardizing its retail and business banking operations on Enterprise Platform, a full-service system from S1, Atlanta.

Peoples Federal Savings Bank, Aurora, Ind., has contracted with Intrieve, Cincinnati, for outsourced core banking and e-banking services.

CompassBank, New Bedford, Mass., has contracted with Fiserv, Pittsburgh, for processing services.

NYCE, Woodcliff Lake, N.J., will allow member institutions to initiate real-time account transfers using the Online Money Movement payment system from CashEdge, New York.

California Federal Bank, San Francisco, has terminated its e-banking services contract with Online Resources, McLean, Va., pending completion of its acquisition by Citigroup.

CIBC Mortgages, Toronto, has installed DealCentral, a commercial mortgage loan processing system from MortgageRamp, Charlotte, N.C.

Midland National Bank, Newton, Kan., has licensed CheckQuest, a check imaging system from Mitek Systems, Poway, Calif.

Viewpointe Archive Services, Charlotte, N.C., doubled its monthly image-based CD-ROM production to 12,000.

Wilmington Savings Fund Society, Wilmington, Del., has contracted with Metavante, Milwaukee for outsourced services.

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