2015 Lending Outlook
1/9/2015Industry insiders are bullish on lending growth but say banks need to make significant customer experience investments to compete with alternative lenders.
Profile of Anne Rawland Gabriel
Technology writer and marketing communications consultant Member Since: 7/1/2014Author
Blog Posts: 64
Posts: 27
Anne Rawland Gabriel is a technology writer and marketing communications consultant based in the Minneapolis/St. Paul metro area. Among other projects, she's a regular contributor to UBM Tech's Bank Systems & Technology, Insurance & Technology and Wall Street & Technology print and online brands.
Articles by Anne Rawland Gabriel
Industry insiders are bullish on lending growth but say banks need to make significant customer experience investments to compete with alternative lenders.
How NAB Boosted Its Performance Measurement Capabilities
12/30/2014When its performance measurement system could no longer keep up with global competition, National Australia Bank chose Eagle Investment Systems' rules-based software.
Stearns Solves ECM Sprawl
11/5/2014After a decentralized enterprise content management system led to document silos, Stearns Bank increased productivity and reduced risk with M-Files.
Consumers CU Expands National Footprint With Online Account Opening
7/8/2014Using Andera’s digital account origination solution, CCU projects a 30% increase in accounts opened online in 2014.
How U.S. Bank Expanded Its Travel Expense Management Programs
5/20/2014U.S. Bank forms two travel expense management automation partnerships to complement its branded solution, enabling it to serve the needs of multiple market segments.
Hybrid Storage Addresses VDI Woes at Bank of Stockton
5/2/2014Creating a virtual desktop infrastructure environment causes performance issues that are resolved by adopting a Tegile hybrid storage array.
Banks Offloading DR to the Cloud
3/21/2014Institutions such as Highland Bank are cost-effectively improving business continuity by adopting Disaster-Recovery-as-a-Service solutions.
How SaaS-Based Project Management Helps ATB Automate Workflow
2/28/2014ATB Financial’s deployment of AtTask project management tool is a lesson in how overstretched IT departments could leverage business units for enterprise SaaS rollouts.
Citizens Business Bank Optimizes WAN Traffic In A Virtualized Environment
1/29/2014Explosive data growth prompts Citizens Business Bank to adopt Silver Peak to optimize WAN traffic in its virtualized environment.
Improving Virtualization And Business Continuity
12/20/2013Woodforest National Bank adopts Zerto's datacenter migration solution to support a virtualized banking IT environment.
Rockland Trust Boosts Collaboration While Reducing File Transfer Risks
11/8/2013When Rockland Trust re-architected its existing Biscom secure file transfer solution to answer new demands, the bank gained collaborative work spaces, as well.
SunTrust Leverages Analytics for Lead Gen
7/10/2013SunTrust Banks adopts online survey and analytics tool from Ignite Sales to improve lead generation from its online channel.
BECU Reduces IT Overhead With Managed Services
6/19/2013Credit union leverages managed services from Avanade to upgrade its Exchange, Lync and SharePoint environments and provide 24/7 technical support.
Simplicity Bank Streamlines Mobile Device Control
5/10/2013Simplicity Bank gains automated controls and improves mobile device security without adding headcount by adopting AirWatch Mobile Device Management.
2 for 1: Integrating Mobile Banking and Deposits
12/7/2012Simmons First combines mobile banking and mobile deposits to create one seamless customer interface with solutions by Jack Henry & Associates.
Guaranty Bank Adopts Saas-based System for Payroll
10/31/2012Guaranty Bank drives down payroll errors and restores employee confidence by adopting Ceridian's Dayforce SaaS-based system.
DCU Finds Safety In Numbers Through Cloud-Based System
8/23/2012Digital Federal Credit Union turns to a cloud-based fraud-detection system from Guardian Analytics, and leverages the collective knowledge of the vendor’s customer base to improve security.
CaptialMark Bank & Trust Calls on ACH Alert's C.O.P.S. to Stop Payments Fraud
7/25/2012CapitalMark Bank & Trust calls in ACH Alert's C.O.P.S. solution to improve its ACH and wire transfer anti-theft posture.
Associated Bank Boosts Sales By Boosting Collaboration
6/19/2012Associated Bank breaks down silos within its commercial banking sales unit and increases cross-selling by adopting the SAVO Group's sales enablement collaboration environment.
Webster Bank Enhances the Online Customer Experience With Tealeaf
6/7/2012Tealeaf’s customer experience management solution enables Webster Bank to monitor the causes of online problems, accelerate the implementation of solutions and improvements, and boost conversion rates.
Unitus Pioneers iPads as Virtual Branches
6/6/2012Unitus Community Credit Union uses Apple's iPad to take branch banking to consumers.
With Mobile, Integration is Everything: Q&A With KeyBank's Dean Ilijasic
5/31/2012Deploying mobile as a channel could easily become a siloed exercise. But Cleveland-based KeyBank takes a different approach. Key SVP Dean Ilijasic explains the significance of mobile to the bank's multi-channel strategy.
National Bank of Abu Dhabi Creates a Modern Data Center
4/17/2012National Bank of Abu Dhabi cuts energy use and downtime by leveraging multiple Emerson Network Power solutions to modernize and manage its data center.
IBC Builds a Second-Generation Mobile Offering
3/15/2012After coming to market swiftly with mobile banking, IBC Bank evolves its mobile platform to meet skyrocketing consumer adoption and changing user preferences.
Synovus Thwarts Thousands of Account Hijacking Attempts
2/22/2012Synovus Bank deploys Trusteer's Rapport anti-fraud solution and blocks thousands of attempts to hijack commercial customer accounts.
Banks Push Hadoop Envelope to Open Big Data's Secrets
2/3/2012Finding that traditional database technologies reach their limits when confronted with Big Data, banks including Zions Bancorporation are exploring Apache's Hadoop open source platform to enable deeper analytics.
Rockland Trust Turns a Triple Play With FIS Item Processing Solution
12/13/2011Rockland Trust Co. streamlines operations, gains mobile deposit capture capabilities and improves customer service by adopting a suite of item processing and related solutions from FIS.
Regions Financial Works to Meet Users' Expectations for Online Banking
11/23/2011To ensure that its e-banking offerings perform as expected, Regions Financial Corp. taps Compuware's user experience testing solution.
Patelco Credit Union Creates a Competitive Advantage With P2P Payments
10/31/2011To create an advantage, Patelco Credit Union pioneers person- to-person payments with Popmoney from Fiserv's CashEdge.
Woodforest National Bank CTO Richard Ferrara: Using Virtualization to Hurricane-Proof
9/29/2011Woodforest National Bank CTO Richard Ferrara has a track record of envisioning how new technologies, like virtualization, can be a means to achieve other goals rather than an end in and of themselves.
Caixa Invests US$30 in CRM
8/9/2011Caixa Economica Federal adopts Infor CRM Epiphany as best-of-breed replacement for its existing home grown solution.
Mobile Pioneers Tell All : 10 Keys to Mobile Banking Success
7/25/2011Experts in the mobile banking space, including early trailblazers SunTrust and IBC Bank, offer 10 best practices every bank should consider when building out second-generation mobile services.
Austin Bank Maximizes Mobile Banking Availability and Continuity
6/27/2011Austin Bank transparently and cost-effectively maximizes mobile banking performance in a virtualized environment with virtual load balancing software from KEMP Technologies.
Indonesian Bank Opens Locations Anywhere with New Core System
5/4/2011Indonesia's Bank BRISyariah leverages Temenos' T24 core systems platform to meet surging demand for Islamic banking and enable agile branch expansion.
FCNB Creates Customer-Centric Organization With Core Replacement
4/28/2011First Citizens National Bank improves profitability and service while positioning itself for growth by modernizing its core systems.
Eastern Bank Partners With WAUSAU to Create Outsourced Lockbox Partnership
3/28/2011Eastern Bank teams up with WAUSAU Financial Systems to create a unique outsourced lockbox partnership that reduces costs and improves the bank's competitive position.
FNB South Africa Gains a Global View of Data
1/11/2011First National Bank of South Africa adopts SAS' next-generation Enterprise BI Server to gain a global view of data.
CFE Federal Credit Union Goes Virtual, Replaces 300 Desktop Computers
11/2/2010CFE Federal Credit Union significantly reduces its total cost of ownership by replacing 300 desktop computers with palm-size 'zero-client' virtualization devices from Pano Logic.
Bellco Outsources ATM Fleet Management for Strategic Rewards
10/1/2010Bellco Credit Union reduces inefficiencies by consolidating on Diebold for all ATM fleet management services.
Point West Strikes Customer Feedback Gold
9/16/2010Point West Credit Union adopts an interactive online survey by Fuse Insight Labs and gains actionable customer intelligence that creates revenue opportunities and reduces costs.
Insight Bank Cuts Costs in the Cloud
6/17/2010Insight Bank leverages Egnyte's cloud-based file server for secure document sharing at one-sixth the cost of a packaged solution.
Sacombank’s Rip-and-Replace Turbo-Charges Branch Expansion
4/9/2010Sacombank’s core system replacement transforms the Vietnam-based bank into an agile institution built for rapid growth.
Quad City Launches Family Office
4/6/2010Quad City Bank & Trust taps a trio of SunGard hosted solutions to launch family office services and successfully attract new ultra-high-net-worth customers.
Rabobank Identifies US$10.2 Million in Savings
2/3/2010Within four months of rolling out improved transparency and reporting, Rabobank identifies and eliminates US$10.2 million in redundant IT services.
First National Bank of Omaha Expands RDC Customer Base by 50 Percent
12/3/2009First National Bank of Omaha's second generation, Web-enabled remote deposit capture solution helps the bank expand its RDC customer base by 50 percent.
TD Bank Improves Commercial Account Reports
7/21/2009TD Bank taps Online Banking Solutions' secure information exchange technology to move beyond fax delivery of its daily Sunrise Report commercial account statements.
Flagstar Improves Performance of Goal Setting
5/29/2009Flagstar Bank improves branch location performance goal accuracy with predictive analytics tool from Pitney Bowes MapInfo.
Addison Avenue Automates Processes With UC4
3/2/2009Addison Avenue FCU automates data center operations, including job scheduling, with UC4's workload automation suite.
Sovereign Bank Automates Imaging With Adlib Solution
2/17/2009Adlib's document imaging solution quickly proves to be a transformative technology.
Banque Saudi Fransi Deploys Biometric Authentication
2/3/2009Banque Saudi Fransi invests in next-generation biometric authentication with Imprivata's OneSign single sign-on appliance.
Sovereign Bank Automates Imaging With Adlib Solution
1/30/2009To automate document imaging, Sovereign Bank deploys Adlib's ExpressRecognition Server, which quickly proves to be a transformative technology.
VIST Turns to Proofpoint to Update Email Security
11/19/2008VIST reduces risk and improves competitive position with Proofpoint's e-mail appliance.
UMB Modernizes Data Transfer
8/20/2008UMB improves service, reduces risk and boosts governance with Proginet's file transfer solution.
American National Bank Thwarts ID Thieves
7/22/2008American National Bank covers its customers with an identity theft recovery solution.
MCNB Banks Unlocks the Potential of Electronic Check Capture
4/18/2008Epson's POS scanner/printer/transmission device helps MCNB Banks expand into new markets.
CommunityOne Streamlines HR Functions
1/25/2008CommunityOne implements a hosted time and attendance solution to streamline HR functions.
People's United Bank Automates Entitlements
1/25/2008People's United establishes automated user ID and access management system with Courion.
First Tennessee Bank Taps Compellent SAN and Virtualization to Simplify Infrastructure
10/25/2007First Tennessee Bank taps Compellent SAN and virtualization to simplify infrastructure.
Jyske Bank Goes Multimedia With IBM Solution
9/26/2007Jyske Bank uses bleeding-edge HD broadcasting technologies to reinvent the branch.
Imprivata OneSign Eliminates Password Hassles At Renasant Bank
8/2/2007Self-contained appliance walks users through the deployment process using a Web-based interface and automatically learns the password behaviors of all applications.
UMB Utilizes Archer To Comply With GLBA
7/11/2007UMB Financial Corp. centralizes asset management and reduces risk with Archer Technologies solution to comply with the Gramm Leach Bliley Act (GLBA).
JRI America Utilizes Planview’s PPM To Improve Resource Allocation
6/14/2007JRI America wrings out inefficiencies with Planview's centralized project management Project Portfolio Management solution.
National City Corp. Installs Remote Capture Technologies
3/28/2007National City taps RDC to offer new cash-management products.
Ringing Out Savings
11/27/2006Barclays improves call center efficiency and turns cost centers into assets.
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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