Customer Loyalty: How Technology Is Changing the Playing Field10/3/2014
Banks can take advantage of emerging trends by unbundling products to give customers more choices.
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Mr. Craig Gorsline has been President and Chief Operating Officer of ThoughtWorks, Inc. since June 2013. He is responsible for the business operations of ThoughtWorks across 13 countries. Prior to assuming this role, he served as the Managing Director of The Americas at ThoughtWorks, Inc. where he was responsible for developing client relationships, sales operations, people development, and the strategic evolution of United States and South American business. Mr. Gorsline has more than 20 years of international technology consulting experience. He served as Vice President of Product Services withJPMorgan Chase in Chicago.