Building Loyalty Through Mobile Experiences
10/23/2014How to turn customer feedback into a better mobile experience.
Profile of Jennifer Beyer
VP of Best Practices, Allegiance, Inc. Blog Posts: 1Jennifer Beyer leads the Allegiance Best Practices team and focuses on cross-team collaboration, developing strategies to increase customer satisfaction, loyalty, and retention for Allegiance's customers. Jennifer created and ran one of the world's largest and most renowned customer satisfaction programs while acting as Director, Market Research at Fidelity Investments. Her contributions helped the firm win Forrester's Voice of the Customer Award.
Articles by Jennifer Beyer
How to turn customer feedback into a better mobile experience.
Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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