Risk Taking Is Essential for Innovation
8/5/2014Executives increasingly understand the need to drive innovation in their organizations, but they will succeed only if they aren't afraid to fail.
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Mick is an independent consultant and thought leader on innovation in financial services. Previously, Mick served as the senior innovation executive for USAA, where he built and led the innovation program to world class status. During his tenure, USAA received numerous awards and accolades including InfoWeek 500's most innovative, Businessweek's #1 customer service, and people's choice awards. Before that, Mick served as a lead innovator in multiple positions within the Department of Defense where he helped digitize and transform the US Army.