Fraud Detection & the Customer Experience Continuum
7/10/2014The key to fraud prevention lies not in the ability to detect, but in its ability to analyze.
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Dr. John Bates is a Member of the Group Executive Board and Chief Technology Officer at Software AG, responsible for Intelligent Business Operations and Big Data strategies. Until July 2013, John was Executive Vice President and Corporate Chief Technology Officer at Progress Software. John was responsible for creating, evolving and evangelizing Progress' market strategy and technology vision. Previously, John was General Manager of Progress Software's Apama Division. John was responsible for Divisional P&L including sales, marketing, products and consulting services. In 3 years John grew revenue by over 300%.