Content tagged with Data & Analytics posted in October 2003
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BI Market: Greater Need, Fewer Choices
A recent flurry of merger-and-acquisition activity among business-intelligence companies not only presages even more buyouts but complicates purchasing and planned BI investments.
Scotiabank Reshapes for Commodity Business of Banking
Retail customers have been trained to search for price, and to expect outstanding service. Those are difficult expectations for banks to meet. But Scotiabank has a plan.
Banks Turn To BPM To Manage Critical Functions
BPM is reshaping the face of banking and financial services.
CTFS Moves from Basic Servicing to Up-Selling
New call center platform allows reps to track and target certain products to certain customers.
Mixed Messages
One step forward, one step back. That's the way I often feel about my dealings (as a consumer) with banks.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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