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News & Commentary
Content tagged with Data & Analytics posted in November 2012
Six Technologies That Are Transforming Customer Service and Banking Relationships
Commentary  |  11/20/2012
Today’s most prescient banks are now providing customer service via advanced contact centers that can handle customer interactions in myriad forms, such as e-mail, mobile texts, and Web and video chats.
Giving Community Bank Customers What They Deserve
Commentary  |  11/19/2012
Retaining a banking relationship throughout a lifetime means offering next-generation products and services that transcend geography and never give a customer reason to look elsewhere.
RIM to Introduce New BlackBerry 10 Devices on Jan. 30
News  |  11/12/2012
Research In Motion Ltd plans to introduce its new line of BlackBerry 10 smartphones on Jan. 30, the company said on Monday, giving investors a measure of confidence that the long-awaited devices are nearing completion.



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Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.