Content tagged with Data & Analytics posted in August 2013
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Creating Effective Customer Communications
Engaging customers in emerging technologies and having a consistent message across platforms is key, studies have found.
Data, Data Everywhere…Where Do Banks Start?
Banks have an extraordinary amount of data, but knowing how to leverage it to better serve their customers’ needs remains a challenge across the industry.
Feel Good Banking -- How to Get the Most Out of Your CRM System
A well-implemented customer relationship management (CRM) solution can be exactly what community banks need to escape the mega bank stigma and re-create the relationship-building intangibles that have set them apart for decades
Using Data to Create the Optimal Customer Experience
How data and analytics can unlock new sales opportunities and increased customer retention.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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