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News & Commentary
Content tagged with Channels posted in July 2014
Survey: Mobile Customers More Likely to Recommend Their Banks
News  |  7/31/2014
A new survey by FICO finds that mobile banking users skew heavily toward younger customers but are also more satisfied with their banks.
U.S. Bank Pilots Mobile Photo App for Card Applications
News  |  7/30/2014
The bank is testing the service for its Minnesota Twins-branded cards.
Webster Bank Targets Dissatisfied Customers for Retention, Cross-Selling
News  |  7/29/2014
How one institution is seeking out dissatisfied customers to serve their individual needs and improve their relationship with the bank.
Q&A: BankMobile’s Luvleen Sidhu on Connecting With Gen Y Customers
News  |  7/25/2014
Luvleen Sidhu, chief strategy officer of BankMobile, a division of Customers Bank with a mobile banking platform targeted at millennials, talks about some keys to attracting Gen Y consumers.
How to Achieve Omnichannel Success
Commentary  |  7/25/2014
Some key considerations for banks looking to develop and execute on an omnichannel strategy.
USAA Enlists Watson to Enhance Digital Capabilities
News  |  7/25/2014
The IBM supercomputer will help to answer questions from USAA members.
It’s Time for Mobile Banking to Grow Up: How to Decouple From Online
Commentary  |  7/23/2014
The initial step towards a mobile-first strategy has to be cutting the mobile channel loose from online banking.
How to Master the Branch-to-Online Platform Transformation
Commentary  |  7/16/2014
How data and analytics can help banks as they look to build the branch of the future.
Identity Management Will Get a Mobile Makeover by 2017
Commentary  |  7/16/2014
In the first of a two-part series, we explore how mobile will change user authentication and risk management in financial services.
Apple, IBM Will Woo Enterprises: Mobile Bombshell
News  |  7/15/2014
The two former rivals join forces to sell enterprises on iOS hardware and business apps backed by IBM services. Can the duo dominate the enterprise mobile market?
Cause & Effect: If Banks Build It, Will Customers Come?
Commentary  |  7/10/2014
Banks that provide or build out advanced functions will encourage customers to adopt an increasing number of new tools, leading to higher profits in the long term.
5 Myths About Bank IT Security
Commentary  |  7/10/2014
Banks have to change the way they think about security in the face of more varied and sophisticated threats. Here's five places to start.
Redefining the US Payment System
Commentary  |  7/9/2014
How EMV, smartphones, and tokenization are changing the customer experience.
Setting the Stage for Growth of Holistic Payment Programs
Commentary  |  7/9/2014
Banks can help corporate customers create holistic e-payment programs that gain management support and buy-in from accounts payable, procurement, and finance.
How Banks Can Overcome the Challenge of Data Overload
Commentary  |  7/9/2014
Banks must master the use of unstructured data if they want to seize competitive advantage, enjoy productivity gains, and improve customer service.
Detours on the Road to Digital Banking
Commentary  |  7/9/2014
Digital capabilities are being embraced as the key to future growth. But skills and accountabiliy gaps impede many firms, McKinsey research reveals.
Making the Case for Small-Business Mobile: Easier Than You Think
Commentary  |  7/9/2014
Small-business mobile users typically pay for multiple bank products -- representing a revenue stream financial institutions can't afford to lose.
Welcome to the New Bank Systems & Technology Community
Welcome to the New Bank Systems & Technology Community
Bank Systems & Technology Videos  |  7/8/2014
For the first time, the bank technology community has an online destination where it can share ideas and content.
5 Keys to Success for a Mobile-First Strategy
Commentary  |  7/8/2014
Developing a mobile-first strategy requires prioritizing several key success factors.
Why Bankers Should Think Like Technologists
Commentary  |  7/8/2014
Banking at its core is a business that manages and prices risk. But it's also increasingly a technology business, as new competitive and cyber security threats show.
Finger Lakes Federal Credit Union: Digital Growth Success
Commentary  |  7/8/2014
How one credit union boosted its digital adoption to connect with younger customers.
Survey: 82% of Banking Customers Log In to Mobile Every Week
News  |  7/1/2014
Consumers in the Bank of America Trends in Consumer Mobility Report said their smartphone was as important to them as their car and deodorant.
PNC Releases iPhone App for Corporate Customers
News  |  7/1/2014
The bank's PINACLE treasury services tool is now available as a mobile phone app.


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