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News & Commentary
Content tagged with Management Strategies posted in December 2011
Key to Building Bank Customer Loyalty Is Disruptive Innovation
Commentary  |  12/19/2011
To build loyalty among customers and gain a competitive advantage, banks must demonstrate radical thinking and vision and provide a seamless experience across all channels, including the branch, according to HCL Technologies' Amol Shingrupe.
8 Bank Technology Trends That Will Shape the Industry in 2012
News  |  12/19/2011
With IT budgets finally rebounding, BS&T identifies the eight trends that will shape tech spending in 2012 and determine banks' competitive positions for years to come.
Even Growing Bank IT Budgets Are Strained by Competing Priorities
News  |  12/19/2011
BS&T research reveals that while 2012 bank IT budgets are likely to grow over 2011 levels, an array of competing investment priorities will challenge CIOs to make the most out of still-limited resources.
Tomorrow's Great Customer Experience Is Built on Today's Efficiency
News  |  12/19/2011
To fuel technology innovation and improve the bank customer experience, members of Bank Systems & Technology's Reader Advisory Board say they'll continue to focus on driving down operational costs in the year ahead.
Job Cuts or Hires -- What's Your IT Department's 2012 Workforce Outlook?
Commentary  |  12/19/2011
A recent survey of CIOs indicates that IT hiring across the U.S. will generally increase in 2012. But after a year of hardships, I question whether bank IT departments will be among those hiring.
BS&T 2011 Executive Summit Report: Driving Growth In a Changing Industry
Slideshows  |  12/14/2011
Participants in BS&T's 2011 Executive Summit addressed the operational, regulatory, service and marketing implications of banking's new business models and delivery channels.
John Bottega Joins Bank of America as Chief Data Officer
News  |  12/14/2011
The former CDO for Citigroup and the Federal Reserve Bank of New York brings more than 25 years of experience in data management to Bank of America.
The Changing Bank Outlook for 2012
Commentary  |  12/12/2011
Five tips on how banks can grow and succeed with the times.
2012 FinTech Innovation Lab Now Accepting Entries
News  |  12/5/2011
The program, now in its second year, recognizes and helps develop new financial technology innovations.
Chu Leaves Citi for LivingSocial
News  |  12/2/2011
The former head of digital at Citi is now the head of merchant solutions for the daily deals site.

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