Content tagged with Data & Analytics posted in April 2013
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Innovate Or Die, Says Capital One's Jamison
The managing director of Capital One Labs implored banks to meet customer's technology expectations during a keynote speech at the CEB TowerGroup Financial Services Technology Conference in Boston.
Banks Fall Short On Delivering Personalized Service for Customers, Study Finds
A new study from Cisco suggests that banks are failing to meet customer demands for more personalized services because their customer data is stuck in organizational silos.
Putting Big Data to Work for Financial Services Companies
By starting small, growing organically and striking the right balance between gaining the desired insight and becoming overloaded with data, financial services firms will truly recognize the gains they can make
Creating A Customized Banking Experience With Big Data
Customers have different expectations of their bank, and are willing to pay for different services. Big data opens the door for banks to group their customers according to their banking preferences, which can make customers more satisfied and more profitable.
Intuit Making Mint Available to Banks
Intuit announced that it is making the popular PFM tool available to financial institutions to integrate into their online and mobile banking services.
USAA, Credit Unions Rule the Customer Experience Roost
Overall, the banking industry has improved in customer experience, according to the annual Temkin Experience Ratings.
Big Data: Where to Begin?
Bank Systems & Technology got an early exclusive look at a report to be released tomorrow by Celent that highlights the difficulties many financial institutions are facing in moving towards a data-driven business model.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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