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European Banks Working on Gen Y Strategies
Survey finds 31 percent of Euro banks do not have a strategy for marketing to and serving 14-to-30-year olds, but 38 percent say they are working on one.
What Do Customer Centricity and Risk Management Have in Common?
Some readers may consider this question an oxymoron while others may be puzzled by the fact that there could be common attributes that link customer centricity and risk management.
69% of Americans Optimistic About Their Household Finances
81 percent say they are more responsible with their household finances than they were two years ago.
New Report Seeks to Define 'Engagement Banking'
The customer is changing. And so is their relationship with the bank. And if the bank can't adapt, the consequences could be dire.
Capital One Bank Launches Interactive Savings Advice Site
McLean, Vir.-based Capital One Bank today launched a new interactive website aimed at providing consumers tips and strategies to help save money.
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