Content tagged with Data & Analytics posted in March 2009
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A New Concept for All Customer Service Departments: It's Not Business-It's Personal
It seems the gods were on my side last week. I have been known to gripe a lot about things that don't work. Now I'm singing the praises of Corporate America, but not AIG, Investment Banks, and Madoffian Terrors. This is about the customer service reps who work for Corporate America. They take a personal interest in their work as well as their "clients."
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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