Content tagged with Channels posted in April 2013
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Mobile Growing, But Still Not Preferred Channel
Trends in mobile banking were a big topic at the CEB Tower Group Financial Services Technology conference.
Banks Must Think Differently About Customer Experience In A Branchless Digital Environment
As interest in digital bank accounts increases, banks must rethink customer experience from an all-digital branchless perspective.
How to Attract Generation Y Customers
Generation Y will be the highest-earning generation in 10 years and banks need to develop strategies for mobile and social to appeal to these digital natives.
Broadridge, Zumbox Partner on Digital Customer Communications
The technology vendors are targeting financial services firms looks to reduce paper mail and printing costs.
API: Entry Point to the New 'Open' World of Banking
The greater flexibility provided by API technology means banks can quickly provide the kind of product customization and experience customers expect. This depends on open infrastructures and data feeds.
Mobile Payments: Moving Ahead At Full Speed
This week saw more major movement in the ever-growing mobile payments space.
Another Take on the Branch of the Future
Wells Fargo this month announced the opening of the first of what it says will be a new bank branch format.
Mobile Check Deposit Helps Drive Increased Mobile Adoption, Study Finds
Research released yesterday Malauzai Software suggests that banks are seeing increased engagement through the mobile channel after they roll out mobile check deposit.
Requiem For The Bank Branch?
Banks are reconsidering the role of branches, as big data insights continue to reshape bankers' understanding of their customers and the best way to serve and engage them.
City Bank Texas Launches Mobile Photo Bill Pay Solution
With data showing a fast growing interest among consumers in mobile photo bill pay, City Bank Texas announced today that it will be adding the feature to its mobile banking offerings.
Wells Fargo's Vision of the Branch of the Future
The bank is opening the first of what it calls the "neighborhood format" of store in Washington D.C.
ING Direct Canada Looks Forward On Mobile
The bank is partnering with IBM on several innovative mobile banking initiatives.
PayPal Teams With Chilean Payment Network On International Money Movement
The payments company has formed a partnership with Chilean payment network Multicaja to allow businesses that accept international payments via PayPal to withdraw their funds directly into their local bank accounts.
Bank of the West’s New Mobile Feature Makes Checking Balances A Snap
Customers can now see their account balances before they log in with a quick swipe of their smartphone with the bank’s new Quick Balance feature.
Online Still Represents Lion's Share of Digital Investment
A report on the state of multi-channel banking by Forrester also found that many banks are unprepared to support multi-channel initiatives.
Fiserv Launches Prepaid Mobile Deposit Service
Prepaid Source Capture allows consumers to load funds from checks onto prepaid cards.
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Archived Audio Interviews
Join Bank Systems & Technology Associate Editor Bryan Yurcan, and guests Karen Massey and Jerry Silva from IDC Financial Insights, for a conversation about the firm's 11th annual FinTech rankings.
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