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DNC Convention Provides Banks With DR Run-through
Disaster-recovery plans get a workout at Boston-area banks
Too Much Information Is Not Enough
Little by little, banks are offering more detailed and up-to-date account information through online banking.
Italian Bank Taps Accenture and E.piphany for Marketing Muscle
Cassa di Risparmio di Firenze Bank Increases Sales Figures Using Targeted Marketing.
Check 21: Where’s the Spending?
Despite an enormous amount of attention and hype, the impending activation of the Check Truncation in the 21st Century Act (Check 21) on October 28, 2004, has so far not resulted in a rush of bank spending.
Is VoIP Ready for the Mass Market?
Bank of America to move to Voice-over-IP for over 160,000 telephones across the entire organization.
AAFCU Gets a Little Help From Help Desk Technology
Vendor enables American Airlines Federal Credit Union to manage help desk requests.
The Price-Tag Mystery
Even in a global economy, banking remains local.
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