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Bank Globalization: The World as Your Potential Market
For banks, globalization embodies both promise and risk.
3 Hot Banking Markets Beyond the Obvious
When it comes to identifying potential geographic markets for growth and investment, banks have been focusing on the prominent BRIC nations: Brazil, Russia, India and China. While these four countries are attractive to financial services organizations seeking new opportunities to grow, global financial services growth opportunities need not be limited to the BRICs. BS&T explores growth beyond the BRICs, with snapshots of other hot banking markets in Latin America, Hong Kong and South Korea
A New Customer Experience Leader: Q&A With USAA's Jeff Easley
At a time when banks often are public enemy No. 1, how did USAA Federal Savings Bank manage to top Forrester Research's 2012 Customer Experience Index? Simply by putting the customer first, says Jeff Easley, USAA executive director of deposits product management.
3 Steps to Building a World-Class Bank
With global markets growing increasingly important to banks bottom lines, optimizing world-wide operations has become a business imperative. Here are three tips to help banks achieve world-class distinction
Banking the Unbankable Requires a Targeted Effort
To tap the growing number of unbanked and underbanked consumers worldwide, banks need to be more aggressive in offering services and products specifically designed for the market.
SAS Prepares Hadoop-Powered In-Memory BI Platform
SAS says high-performance product for business intelligence will bring big-data scale, in-memory speed, and advanced analytic power to ordinary business users.
4 Burning Questions for Bank IT in 2012
Bank IT and business executives have many questions about how to address the critical issues of 2012, including the need for business model transformation, the impact of social media and big data, and dealing with legacy infrastructure while seeking increased technology efficiency. IDC Financial Insights' David Potterton provides some answers about what to expect in the year ahead.
With Big Data Comes Great Responsibility (to Your Customers)
Big Data represents a significant opportunity for banks to enhance the customer experience and boost retention. But digging through massive amounts of data to find the right information about a customer also presents a great challenge to overextended IT organizations.
Banks Push Hadoop Envelope to Open Big Data's Secrets
Finding that traditional database technologies reach their limits when confronted with Big Data, banks including Zions Bancorporation are exploring Apache's Hadoop open source platform to enable deeper analytics.
U.S. Trust Introduces Online Wealth Management to Young Adults
Bank of America's U.S. Trust has expanded its Financial Empowerment Program to include online resources that help educate young beneficiaries of wealth.
Capitalizing on Big Data Requires Banks to Change Their Cultures
Better access to information about customers means that big data provides banks with new and improved growth opportunities, says McKinsey & Co. director Allen L. Weinberg in an exclusive interview with BS&T. But, he adds, culture and organizational changes are required.
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