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News & Commentary
Content tagged with Management Strategies posted in February 2008
In Case of Emergency, Use Vault Kit
News  |  2/28/2008
Sometimes I like to share with readers some low-tech solutions to potential problems at banks. Take vaults, for example. What happens if someone-employee or customer-gets locked inside? Sure, there are procedures at banks to ensure something like that doesn't happen. But there is still that possibility. Well, Diebold is now offering "vault survival kits" for financial institutions. The kits are one of those "just in case" things that may come in handy one day.
More Tales of Customer Relationship Building: How Not to Court Gen...Z?
News  |  2/28/2008
She's baaaaack! Yes, it's everyone's favorite obnoxious British "woman"-Little Britain's Carol Beer, and she's up to more banking shenanigans.
Carey to Head Umpqua Super Region
News  |  2/27/2008
Wainwright Bank Names Martha Dean Head of Operations
News  |  2/26/2008
Martha Dean joins Wainwright Bank & Trust as SVP and operations manager.
If I Were The CFO Of A Bank Tech Services Company, I Would...
News  |  2/25/2008
You can fill in the rest of that title statement as you see fit. The reason I am writing this analysis is because clear-thinking investment analysts believe that when banks are in trouble, they will cut back on tech spending, among other expenses. That's a logical position to take, at least on the surface, but there's more to this issue than a surface look, and I'd like to explain the details.
U.K. Study: Divorce Easier Than Switching Banks
News  |  2/25/2008
It looks like marriage has taken another hit, it seems: This time at the hands of the banking industry. Well, somewhat. According to a study by Mintel conducted on behalf of the viewers of the BBC's Watchdog program, many in the U.K. are apathetic when it comes to seeking a new financial services provider versus opting out of a marriage, business partnership or employment.
Exclusive TowerGroup Research Report: Bank Tech Spending in 2008
News  |  2/21/2008
Though banks' IT budgets are likely to shrink if economic conditions worsen, demand for technologies that improve efficiency and integration, client engagement, and security and fraud management will continue.
Umpqua Bank Functions Like A Retailer, Head of Marketing Says
News  |  2/21/2008
At the end of the day, Umpqua sells products and services, much like a retailer, says Lani Hayward, EVP of creative services.
Comerica Awards BPO Contract to Accenture
News  |  2/21/2008
BPO contract with Accenture will help Comerica cut its procurement expenses.
Bank CIOs Prepare To Tighten IT Belts in Expectation of Recession
Commentary  |  2/21/2008
CIOs and other bank IT executives report they'll shift spending toward maintenance and infrastructure, versus new technology initiatives, as the outlook for the economy worsens.
Once Again, It's The Economy, Stupid
News  |  2/19/2008
On a 60 Minutes segment recently I heard Andrea Mitchell say she couldn't get a straight answer from Alan Greenspan when she asked him what he wanted for breakfast. Instead she got his usual convoluted reply so often presented to Congress.
ING to Shutter Its Presence in Second Life
News  |  2/13/2008
It looks like Dutch banking giant ING will be joining the legions of smaller (and in some cases, somewhat shady) financial institutions in leaving the virtual world of Second Life. However, unlike some of its counterparts in the virtual world, the move is not the result of financial insolvency. Rather, ING says the decision was driven by its desire to better concentrate on its acquisition of Postbank.
CheckFree Ushers in True Online Banking
News  |  2/7/2008
CheckFree's new Remote Deposit Capture stands to make online banking truly online.
So You'd Like To See Some Changes In Banking, Eh?
News  |  2/4/2008
Two years ago, I saw a list of opinions regarding his/her/their "own grandiose challenge to the industry." In my opinion, it was more like an in-your-dreams list, so I saved it to see if a couple of years would produce any kind of change close to the dream. The short answer is, it would take decades or fuggetaboutit. Here's the score card:

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